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Your questions answered.

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Are branded spirits included in the All Inclusive drinks package with TUI River Cruises?

Branded spirits are included on our European River Cruises. For our Nile cruises local spirits are included as standard as part of our All Inclusive offering.

Can I book an unrestricted view for my river cruise cabin?

All our cabins have an unrestricted view. If you'd like to book a specific cabin from £60, simply choose your cabin at the time of booking or you can call our TUI River Cruises Team after you've made your booking on 0203 451 2688 to reserve a cabin. 

Can I go on a river cruise if I’m pregnant?

You can cruise on board our ships up to the 24th week of pregnancy. You’ll need to have a medical certificate to prove you’re fit for travel. If you’ll be more than 24 weeks pregnant at the end of your cruise, you won’t be able to sail. Please check your insurance policy for any restrictions that apply.

Can I take children on my River Cruise?

TUI River Cruises are for adults only, so all passengers will need to be at least 18 years old.

Can just one passenger on a River Cruise booking have the All Inclusive drinks package?

If you’d like to upgrade to the All Inclusive drinks package, you’ll need to do so for everyone on the booking. It can’t be bought solely for one individual within a booking.

Do I need a Visa for my TUI River Cruise?

For British passport holders, visit www.fco.gov.uk/travel or call 0845 850 2829 to check if you need a visa.  For other passport holders, please check with the consulate or embassy of the countries you're travelling to.                                                   

A tourist visa is required for visitors to Luxor. You can apply for an e-visa online via this website: www.visa2egypt.gov.eg/eVisa, you can also purchase a visa on arrival in resort if you hold a full British Passport. The visa cost at the moment is $25 USD per person if purchased from the local authorities or £25 GBP if purchased from our destination management company. Please note Visas purchased on the spot are cash only. cards are not accepted.  

How do I view my TUI River Cruises booking online?

If you have booked online or via a TUI store, you can view you booking via Manage my booking

How much is the All Inclusive drinks package on a River Cruise and how do I book it?

The All Inclusive drinks package costs from £21 per person, per night. You can add this during the booking process, or if you want to add it after booking, you can call us on 0203 451 2688 and we’ll add it on for you. Alternatively, you can also book it when you’re on board. 

How much luggage allowance do I have for a TUI River Cruise?

You’ll need to check your airline confirmation to confirm your exact allowance, as each airline is slightly different, but we guarantee you’ll get a minimum of 20kg per person for hold luggage.

What’s included in the River Cruise All Inclusive drinks package?

 For our European river cruises it includes a selection of wines, beers and ciders, cocktails, spirits and aperitifs, premium coffees from the Club Lounge and a range of soft drinks.  Our Nile river cruises include draught beers, local wine, local spirits, a selection cocktails and local coffee as standard, as part of our All Inclusive offering.

What’s the charge for pre-booking a River Cruise cabin?

You can pre-book a cabin from £60. If you'd like to book a specific cabin, simply choose your cabin at the time of booking or you can call our TUI River Cruises Team after you've made your booking on 0203 451 2688 to reserve a cabin.

What’s the check-in time for my River Cruise?

You can board the ship as soon as your transfer from the airport arrives at the ship and we'll do our best to make sure your cabin is ready when you arrive - if it's not you'll only need to wait a short time and we'll let you know when your cabin is ready, you'll also be able to use all of the ships facilities whilst you wait.

If you’ve opted for a Cruise-only holiday, this means you’ve just booked the cruise part with us, and you’ll need to organise your own flights and transfers from the airport to the ship. Check-in is from midday to two hours before you set sail.

When can you pre-book a river cruise cabin?

You can pre-book a specific cabin number any time up to 14 days prior to departure, from £60. If you'd like to book a specific cabin, simply choose your cabin at the time of booking or you can call our TUI River Cruises Team after you've made your booking on 0203 451 2688 to reserve a cabin.

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