Can I bring a battery-powered mobility scooter or wheelchair onboard the river cruise ship?

Due to the design of our river cruise ships:

• Narrow doorways and corridors prevent the use of mobility scooters, walkers, and wheelchairs onboard
• All decks are connected by staircases only (no elevators), with the exception of the TUI Aria which has a lift between deck's 1-3
• Guests must be able to walk up and down stairs without assistance

Port Access Challenges
When docking in ports:

• Ships may berth alongside other vessels
• Disembarking often requires crossing gangplanks between ships
• You may need to navigate multiple staircases to reach the shore

Destination Considerations
Many European river cruise destinations feature:

• Historic cobblestone streets
• Uneven paving
• Steep inclines and steps
• Limited accessible pathways

Alternative Options
If these limitations would affect your travel experience, we recommend:

• Exploring our ocean cruise options with accessible cabins
• Considering our resort holidays with accessibility features
• Contacting our specialists at 0204 578 0993 to discuss your specific needs