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    Cinco Plazas Apartments

    OOOOO Plus

    InPuerto del Carmen, Lanzarote, Spain

    TripAdvisor Traveller Rating

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    Based on 2164 reviews

    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    These apartments give you two pools and a kids' pool with a splash park to choose from. And it’s a 10-minute walk to the Blue Flag beach.

    These apartments come with two main pools and one kids' pool with a splash park. There’s one in each part of the complex, and the smallest one is for chilling out. Come mealtimes, there’s a restaurant with an à la carte menu.

    It’s a 10-minute downhill walk to a long sandy Blue Flag beach. And Puerto del Carmen’s shops, bars and restaurants are even closer.

    • Rooms: 230
    • Lift: 1
    • Buildings: 12
    • Floors: 2

    Things you'll love

    • TUI Kids' Club
    • Central location
    • Near a Blue Flag beach

    Location

    • 450m to Puerto del Carmen's beach
    • On a hill in the resort centre
    • Off the main road, with bars, restaurants and shops close by
    • View Location

    FOOD & DRINK

    Bed and Breakfast

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast.  

    Self Catering

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

      

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast. Buffet or à la carte dinner, depending on the number of people in the hotel at the time. Christmas and New Year gala meals included.  

    Facilities

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      accommodationData.facilities
    • 2 outdoor pools

      You'll have two pools to choose from, both set in sunny terraces and surrounded by sunbeds and parasols. One of them is heated from November to April.

    • Restaurant

      The restaurant puts on buffet or à la carte meals depending on how full the hotel is at the time.

    • TUI Kids’ Club for 3 to 11 year olds, May to mid-Oct

      Designed for 3 to 11-year-olds, our Kids’ Clubs by TUI Family Life offer daytime activities, five times a week. To ensure all activities suit your little and not-so-little ones, we’ve split the Clubs into age groups and tailored the activities for each. Just like in our TUI Family Life resorts, there’s Bamse Club for 3 to 5-year-olds and @611 Club for 6 to 11-year olds, so you and your kids get a taste of the full experience. For your peace of mind, all of our Kids’ Club team are trained to UK standards by TUI, and have undergone relevant checks.

    Rooms

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    • 1 Bedroom Apartment with Balcony or Terrace

      These apartments bring in lots of natural light - plus you'll have a balcony or terrace for some outside space too. There's room for 4 people - there's a twin bedroom and an extra bed in your lounge and you also have a kitchenette and a TV*.

    • 2 Bedroom Apartment with Balcony or Terrace

      There's room for 6 people in these spacious apartments. You'll have 2 twin bedrooms, plus there's also a child bed and an extra bed in your lounge. There's outside space with either a balcony or terrace, so lots of fresh air and light available and there's a kitchenette and a TV*, too.

    Fab holiday
    08 Oct , 2019 sammie131285, 186258
    We returned from a weeks stay at this hotel on Thursday and we were very sad to go home. The hotel is clean, spacious and in a perfect location for the beach, bars and shops. The rooms are a really good size and the cleaners come and clean regularly. All the staff were friendly, although there was a slight issue with one of the lifeguards and after looking at other posts on her I’ve seen he is called jean Paul. He made inappropriate comments about my sister asking if she was single and then spent time throwing small stones at her whilst she was on the lilo in the pool to get her attention and had to be told numerous times to stop. Made us feel a bit uneasy. Aside from that I honestly can’t complain. The bar service was great and we used the restaurant for breakfast and take away items for lunch which were all really tasty. I really think you should offer an all inclusive option as we would of definitely used it and would come again if it was an option. The swimming pools are great, the daytime activities were lots of fun and we all loved playing a game of water polo. All guests were really friendly, and we made some great friends. We went out some days but always ended up back at the pool as the kids absolutely loved it. The hill back up to the hotel really isn’t as bad as you would think and it’s quite a nice little work down to the main strip. All in all we had a great time and would definitely consider returning. Thank you cinco plaza
    Lovely place - with some unfortunate events unfolding
    06 Oct , 2019 jodiewg
    Firstly - this place is beautiful, location, staff, and the local on site cats, we had 12 very local cats who we would feed daily like most others would do The pools and the splash pad, our kids spent most days in them making new friends and having funThe staff from maids to entertainment and the bar staff were always on hand , mustafa and natalyia were always very pleasant The unfortunate things that have happened whilst there on our first time there were A sacking of entertainment staff, i didnt get to know then member that well, but it sure had a snowball effect on other visitors and morale and kids entertainment, not to take away from the tui staff doing daytime events, but after that member left the nighttime events went down hill The play area was almost out of action for a week and the evening entertainment is my biggest criticism, so unfortunately these have to be the negatives as a family with 2 kids this had a big impact on our children was the entertainment as fore-mentioned Would i go back ... yes, we went open minded and was more than happy with the main hotel and people, but it started to get awkward mid way through our holiday, but this can not take away the fun weve had at cinco plaza, and i would recommend it to anybody
    Great apartments as usual
    06 Oct , 2019 Louise22s, 186605
    We stayed here for the 6th time and once again fab holiday! I would make a suggestion tho to maybe have a cleaning schedule for us to view as the cleaners were around a lot and at various times. It was a bit of an inconvenience at times when trying to relax on holiday. Very on edge getting up early as not to be asleep in bed (or not asleep in bed?) incase cleaners came in! We also had family members around a few times and were shushed on numerous occasions for laughing! Some people are also naturally loud and it was a bit of a downer as we pay good money to have a nice holiday and don't expect to be told to shush at 10.30 pm! Other than that we will be back next year. Thanks again ?
    Impressive
    03 Oct , 2019 margaretb266, 504069
    This was more than 2* status , everywhere was clean ,staff friendly,maid came in alternate days and nothing was too much trouble . Location was central for bars and restaurants,HOWEVER the downside is the hill/slope that you have to use when you go out , we had taxis back up a couple of times which ranged from €2-5 ,which was worth every euro . A lot of entertainment bars are upstairs which isn’t good if Mobility is poor . Would definitely go to Puerto del Carmen again but to make sure it’s more on the bottom .
    Sylvia
    02 Oct , 2019 Sylviaingram
    This is a excellent plact to visit its very clean. Staff are friendly and very helpful and 5 minutes to the beach great entertainment for children recommend this appartments for a hoilday plenty to do their as it's in the middle of porta del Carmen lots of. Bars and restaurants shops aswell your sure to have a great hoilday, ??
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    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally