TUI MAGIC LIFE Fuerteventura

Yup. As the title mentions, this is probably the only All Inclusive holiday I have been on that I would go back to (and probably will), but there were a few niggles. Arrival - Upon arrival, there was a coach full of us and sadly only 2 members on the desk, it took 45 minutes for us to be seen and there were still people behind us. When you've been up since 3am, you want to get to your room, needed an extra person. The entrance is grand and welcoming with flavoured water for you as soon as you walk through the door, nice touch. Instructions on getting to the room were clear and had an offer for our bag to be taken to our room. The Room - Very spacious. Lovely Queen(?) sized bed although was a bit hard. Ground floor and had a little bit of a sea and pool view but not a lot. The configuration of the bathroom was questionable with the toilet squeezed in next to the show panel so ended up sitting on it on an angle. The main issue was during your shower. The floor was DRENCHED. Water seemed to run down the panel, along the groove on the floor into the bathroom and even seeped into the bedroom with all towels on hand to dry the floor after. Be aware of this when you shower for the first time. Sadly, the show also didn't have a lot of pressure either. The other downside was that if you didn't go to the entertainment, you could hear the music loud and clear until midnight. It was like having my own little rave while I tried to sleep. It was however, very clean. Breakfast - Whatever you fancy for breakfast, it was there. From fry up, to continental, waffles, pancakes and more. Tea, coffee, everything. Sorted. (Just maybe need more cups and tea spoons) Lunch/Dinner - Again, fantastic. Had a very wide range and never seemed to run out. Always had plenty of everything. 3 stations of chefs cooking for you. We had chicken, beef, pork, veal, pizza, veg, potatoes and even food you may not have tried before. Its all there. There only needs to be a little station for extra cutlery, I had to riffle through the staffs draws for an extra knife. And the wine, beer and drinks all very drinkable here in the restaurant. Sadly, it was at times a struggle to find a table due to them closing of 2 corners of the room (Why, I don't know). Specialist Restarants - Downtown - Street food - We had a nice variety of starters including falafel and chicken drum sticks. This was followed by a burger for my partner and fajitas for myself. All very good and table service also. Brownie for pud too. Bodega - Tapas - Very nice variety brought out in 4 waves. A bit of everything. The downside to Bodega is after you've been 'eat as much as you can' for the whole week and you go here on your last night, you're not full after. And we went at the end so the main restaurant was shut when we were finished. I feel you need more here, maybe 4 dishes, then 6, then 6, then 4. Not 3 then 4 then 2 then 3. The Flavour - Lets just say, even trying to book prior to arriving, this was already fully booked. *TIP* Download the app exactly a week before arriving and book these restaurants, you won't be able to book when you have arrived. With 700 rooms, these restaurants are only open for 3 days each and seat around 20 rooms. NOT ENOUGH AT ALL! Pool Bar - Now this is where we had lunch. Its got everything you want for lunch and is open until 5.30pm. Pizza, chips, burgers, chicken, garlic bread, salad, toasties, desert and thats just from the area we had lunch from, there was another 2 stations with food in that I didn't go to. Help yourself drinks here too but a bar for your spirits, cocktails and wine. The Main Bar - Lovely staff and very, VERY spacious. Probably too spacious. Bar service here except hot drinks, you help yourself to these. The cocktails are fantastic, helping my self to several Mojito Guanche while I was there. There was also some entertainment here from time to time with singers. Entertainment - We didnt see any. Why? It doesnt start until 9.30pm, sometimes even later. So once you have finished your dinner at lets say 8pm, what do you do for 90 minutes? On the first night, we had a wander to find things to do but sadly ended up in the main bar, having another cocktail before retiring to the room to play cards. The theatre looks like a school hall, chairs all lines up in a row like the students just put them out. What you need is tables and non plastic chairs, with dimmed lights and a bar for it to be welcoming and entertaining. Not school play stylely. Location - Right on the beach front. It is quite rocky so either time it right when the tide is out or walk on rocks. Nice beaches around the corner in both directions however. Sadly, location isn't ideal if you want shops etc to walk too but if you like not doing a lot, lounging by the pool or sea, ideal. We also had a little track up the mountain right next to the hotel which takes a good morning up and back. Cleanliness - Very clean throughout and the outside is very well kept. Staff - Mostly very good, bar staff very helpful and remembered what I liked to drink. Waiters are also very good although not much interaction. Reception staff can be rude and staff in trucks driving around complex expect guests to walk on the grass while they zoom around the place with no cares. Summary - Very good hotel and all negatives are only minor which doesn't put us off for a return. We are very food and drink orientated and this is why we will be back!

So disappointed with Tui..no issue with hotel or the location but going 4 star you hope the transfers are good too. No toilets on the buses, driver speaks no English, no rep, ask to stop so my 14 year old son who is feeling unwell can go to the toilet ( plenty of opportunity) driver refuses and unfortunately he soils himself, just before a 4 hour flight! Complained to rep at airport who offered no help. Complained to Customer Services on return and they said sorry but coaches are contracted out. That was it. No empathy for his situation. No assurance it won't happen again to some other unfortunate traveller. Pretty disgusted actually. It's easy to say sorry but you do have to mean it, it shouldn't be an easy word to fob off a genuine complaint. If this is the way Tui manages customer service then we won't book again. Beware!

Have just returned two days ago from Magic Life,and have to say at the age of 75 and still actively fit this is undoubtedly one of the best hotels my wife and I have ever stayed in.How anybody can complain about the food beats me as the selection was incredible.On the morning before we left,we were offered fresh slices of smoked salmon and a glass of fizz at the entrance to the restaurant--a nice touch.We had a room overlooking the active pool which was convenient to go swimming every day.The room was large and like the whole complex was spotlessly clean.Besides the steps going down to the beach by the pool bar we found another set which were a lot easier in the South East corner to the right of block eleven which takes you down to a wider beach about 500 metres away.Although there is a notice around the corner a good move would be to erect another sign at the start of the path.I have never recommended places we have stayed in to friends---just in case,but have no hesitation in recommenduing this hotel.One bonus we had was that we had seven days of clear blue skies and 72degrees. C'est la vie.