SBH Maxorata Resort

Had a really great holiday here, excellent location for the beach and the shops. Staff were 1st class as was the facilities and cleanliness. The room that I had overlooked the pool, had good views of the beach and was comfortable. I thought the food was excellent, catering for all tastes and the animation team worked hard, delivering good entertainment considering all the different nationalities. Would definately book again.

We were originally allocated a room (203) which overlooked a wide path between two blocks of the hotel. It hardly got any sun . You could just see the sea if you strained your neck from the balcony. We complained immediately and when they checked my booking they saw that I had paid extra for a sea view. Immediately allocated a room the other side of the same block and we had an amazing view of the lighthouse and sea. We also got the sun on the balcony most of the day. The resort is built on a hill and we were quite a way up the hill so we got no road noise and had the great view. When you get the right room it made the difference between a holiday of disappointment to a great holiday. The room was furnished in a fairly basic way but OK. The recent refurbishment of the whole hotel has certainly paid off. Could not work out why no doors on the wardrobe. Seeing all your stuff on display all the time was a very untidy look. The shower could do with a thermostat as it could suddenly go from correct temperature to cold and then to very hot. The room, like the whole hotel was kept very clean. No shortage of sunbeds when we were there (over New Year) and the hotel didn’t seem to be particularly full. However the dining room was often quite busy and the noise level was too high. It needs better sound insulation. Food was what we expected for the price. A lot of choice but made up of a relatively narrow range of ingredients. No stand out dishes on a day to day basis but the extravagant New Year menu showed what they could do when they had the budget. The freshly cooked food was very good but was sometimes placed on top of previously cooked food. We could not understand why there was no hand sanitiser when entering the dining room. This was raised with the Jet 2 rep. She agreed and would take up with the hotel but nothing happened while we were there. Quite a few guests had colds and sneezes so it was perhaps not a surprise that on returning home my party went down with colds. The wi-fi was generally OK (usually around 7 to 9 mbs) but was variable and some parts of the resort had poor reception. Location was good and a walk along the fabulous beach must be one of the best in the world. Overall a great holiday- once we had the right room.

Excellent hotel location - near a beach and promenade - 5 min walk from car/quads rental. Nice views and hotel ground. Spacious and modern rooms. Nice glass see through edge barriers not obscuring panoramic views. not giving 5 stars due to little boring food .... but nothing wrong with a quality - excellent! Staff and service also very good - special thanks to Roberto and David - excellent bartender service beyond expectation. If you have some more luggage be prepared to carry on itself to your room. Entertaining not mind blowing but ok and not dragging you to action against your will...