Hotel Golden Donaire Beach

Staying here 29/6/18 till 6/7/18. Its not to bad . Rooms updated but looks like they've done each one in a couple of hours, slap dash painting. Food is pretty good.Staff are all friendly well apart from the 2 miserable old gits watching you in and out of restaurant. They really look disinterested dont smile dont speak and rude.Have said goodbye 3 times they just look at me as if i slappped their wife. Why cannot they get some people friendly staff meeting guests. Oh did see one smile once when someone actually tipped him. Both old gits .

We have just returned from an 11 night stay at the Golden Donnaire Beach. We travelled as a family of three with my 2 year old daughter. We booked a package holiday with TUI and stayed on an all inclusive basis. The hotel is in a beautiful location, right on the beach in a lovely resort. La Pineda is a lovely little place with an amazing beach and a strip with lovely shops, restaurants and the odd bar. The strip is a few minutes walk away, but there is also two shops directly outside the hotel selling necessity’s (water, sun cream, inflatables, toys etc.) Upon arrival at the hotel we were kindly greeted by a member of staff who helped bring our luggage into the hotel foyer. We arrived at the hotel at midday and whilst checking in we was advised that our room would be avaivable from 13:00. We were able to drop our bags in the luggage room and go to the bar for snack/dinner. The snack bar had a few options (hot dog, burger, pizza and chips) which would be ordered throughout the day. Ice creams were also available on the all inclusive basis (magnums, Callipos, Cornettos etc). We were given a room on the 8th floor (top floor), our room (826) was at the side of the hotel with a sea view as well as a view over the pools and La Pineda. Our room was a little small, however completely adequate for our stay. Our room had a double bed, single bed, wardrobe, bedside table and dressing table. There was a kettle and tea/coffee, which were replenished during our stay. The balcony was a good size with a table and chairs. We were not given a cot, however I asked at reception and a maid brought a cot straight away. Our room was cleaned every day, however we placed the “please make up my room” sign on the door each morning. All the maids were very welcoming. The bathroom was very modern with a big walk in shower. There was lots of free shampoo, body cream, toothbrushes, soap etc. There was the usual hotel hairdryer, which are never any good. I would advise taking your own. The restaurant was on the ground floor, breakfast, dinner and tea are all served here as a buffet style. There is the option to sit outside, which is lovely. There was always a good choice and I loved every meal whilst I was there. At breakfast there was lots of croissants, freshly cooked pancakes, fruit etc. At dinner and tea there was lots of fresh salad, cheese, meats etc. At breakfast drinks are self serve but at dinner at tea a waiter will serve you drinks. The waiters all worked extremely hard to clear away plates, serve drinks and they even made an effort with my daughter. Jero and Jacquin always made a really good effort with my daughter and were always very welcoming! In the evening there is entertainment on the first floor, this is where the bar and stage is. It usually starts with an activity for the children (balloon modelling, face painting) then a disco - one of the hotels dinosaur mascots comes out at the end. Then there is a couple of games of bingo followed by a show. There is also a kids club in the evening 9:30-11:00 which runs activities to keep the kids entertained. The only downside we found with the hotel is that the entertainment at night is very loud, this meant trying to get an early night was difficult as some shows didn’t end until 11:30-12:00. Throughout the day the entertainment team put on lots of activities for both adults and children. There are a couple of kids clubs running in the day. The team are really lovely and again made a really good effort with my daughter. The kids club allows children from four years to stay, but my daughter was welcome to the kids club as long as I stayed with her. This was brilliant as it gave her a bit of time out of the sun every now and again. There is one main pool, and three small outdoor pool. The smaller ones are great for toddlers. There is also an indoor pool, sauna and gym. There isn’t enough sun beds for the amount of guests at the hotel, and unfortunately there are a lot of guests who get up early to reserve sun beds. This did mean we couldn’t get a sunbed a couple of times, which was annoying as half of them didn’t have anyone sat on them. However the beach is right outside the hotel so we often opted to go to the beach instead. The beach is lovely with very shallow clear water. When we arrived at the hotel the TUI reps were able to offer lots of advise on trips in the area. However a few minutes walk from the hotel there is an excursions shop, the shop is called Plana and it is the first shop you will come to on the strip of shops/restaurants. We booked the Barcelona football ground trip, it worked out 20 euros cheaper per person. We had a lovely day out and I would recommend booking with Plana. The bus stop is just next to the hotel, this is where we were picked up and dropped off for the trip. You can also use the local buses from here, we never used the buses whilst there, but the rep told us it was 2 euros to get the bus into salou. On a Friday morning there is a market, it is roughly a five minute walk away. It is behind block 1 of the Estival Park Hotel and behind the water park. We really enjoyed the market, there was lots of stall and variety. We managed to get quite a few little gifts. The water park Aquopolis is a five minute walk away. We never went, but other guests told us it was a good day out. Overall we really loved the hotel! The hotel was clean and staff were very friendly. The food was brilliant and entertainment team were very welcoming. We are already talking about returning next year!

Cleaning was not carried out carefully enough, all the sand swept into a corner in the bathroom and lay there as a bunch, the garbage machine worked very loudly, interfered with the sleep of the child, the garbage made a very strong stench. the other side of the hotel went to the construction site, the constant noise from which constantly interfered. at the request of the replacement of the room, the reception staff Dinara replied that a quiet room is only possible for a surcharge. I find this attitude towards visitors with children unacceptable and outrageous. Poor children menu check-out is very early, аt 10:00