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Help Centre6th June 2022 – We’re sorry to those of our customers who have had their holidays impacted by delays and cancellations recently.
The start of the half-term holidays was an extremely busy time which put the entire travel industry under immense pressure, with staff shortages, supply chain issues and general operational disruption adding to the challenges.
We can reassure our customers that this was an extraordinary situation, and our flights are now operating as normal. We have taken more than 230,000 people on holiday in the past week, and we are doing everything we can to ensure customers can look forward to enjoying their summer holidays as planned.
