Riu Plaza Miami Beach

Spend 6 nights at Hotel Riu Plaza. A superb hotel in a great location just a short walk from the Best part of Miami South Beach. The breakfast here is missing nothing and the staff are Nice and helpfull. The roomes are great and the daily cleaning is good. Nice place no matter if you’re travelling for business or vacation.

The service is excellent! The buffet breakfast is really good compared to others this is one of my favorites. Luis and Indra make it pleasant, the atmosphere, I’m in love. I am so satisfied that I will be holding an event soon this time for dining. Keep up with the good service, food and employees.

The property itself is very nice - great pool area, pool bar, nice clean lobby, great beach. Very nice breakfast buffet - lots of choices and everything delicious. the dinner buffet is not bad. A bit over priced for adults. But given the traffic in town, eating at the hotel is nice. A bit challenging with the staff. Some reviews on here are highly critical of the staff. I found most of them very courteous and accommodating. We did have one or 2 kind of rude folks, but for the most part, everyone bent over backwards to make our stay very nice. But the language barrier is difficult because almost the whole staff is Spanish speaking, with thick accents, so communication was a problem for us. Again, very nice and helpful for the most part, just hard to communicate. But a very Special shout out to Luis, in the Florida restaurant, who made sure to have the pastry chef make chocolate truffles for my daughter on our last night there. Thank you Luis!! and happy Easter! Some issues with the hotel and room. First, the bathroom door did not latch or lock - it was a free swinging cloudy glass door. Odd but not really much of a problem. However, we were given a handicapped room, with no shower door. The water from the shower flooded the whole bathroom. And the beds and floors had sand on them, making me think our room wasn't cleaned well and the sheets not even changed. Gross. But we were given a new room the next day. The floors are not carpeted,so and sand on the floor sticks to your feet and can easily get into the beds. There were 2 bathroom sinks. A nice touch, but not really necessary, and it left no bathroom counter space for 2 girls with all of their "stuff". And there was only ONE hook in the entire room. Where are you to hang wet swim suits and towels? More sinks than hooks? Not a good thing for a beach hotel. TV very blurry, in both of our rooms. Isn't everything High Def these days? They were painting the hallways while we were there. That's fine - has to be done sometime. But they started sanding one morning at 7:00 am!! This hotel is located far from any convenience store or drugstore, and there is not any kind of beach store around either, selling sunscreen or beach towels or souvenirs. Yet there is no convenience store on site where you could get a toothbrush or sunscreen or Tylenol, etc., the kinds of things you might forget to bring to a beach vacation. This would be a good investment, as they could mark everything up 1000% like they do the alcohol. Thermostats were hard to figure out and program, and ours was in Celsius! Most of the other guests were European, but this is still the USA and we use Fahrenheit. So, while I didn't dislike the hotel or our stay generally, there is much room for change and improvement. If I were to visit Miami Beach again, I would not stay at this hotel.