Ramada Plaza by Wyndham Bangkok Menam Riverside

I stayed here with my family and booked a thai royal suite. Unfortunately, although the booking was for 4 people , the beds in the room were only 2 standard twins. Really the website should not allow the booking for 4. Extra beds were expensive at £35 each. So why a 5 star rating. Basically this is thanks to viraporn the manager who listened carefully to our problem and whilst I should have checked the bed configuration more carefully, they coukd have been more explicit. We therefore negotiated a reduced rate for extra beds. This flexibility and understanding was much appreciated. As for the rest of the hotel experience - fantastic. Lovely room and exceptional service. Early check in and late check out arranged with a smile from reception. Breakfast was top notch. Used the spa and again, lovely facility and incredibly helpful staff there. Best part was having a suite, the hotel have free cocktails and canapes 6-7pm. These were fantastic and worth the upgrade. Overall, great experience at this hotel and amazing helpful staff from manager to reception. Thanks for making the last night of our holiday such a great experience.

If you want to get away from the hustle and bustle of Bangkok, chill by the riverside, next to the awesome Asiatique night market, then this is your place. Travel to other parts of Bangkok a bit of problem and time consuming. If location to the heart of Bangkok ( sukhumvit area) is important to you, then do not choose this hotel. Otherwise a nice decent enough place for a few days.