Magic Natura - Animal, Waterpark & Polynesian Lodge Resort

We visited magic natura for 5 days and had a great time, however there was good and bad parts to the resort. We stayed in lodge 1704. Pros- •helpful staff, very attentive with children, always proffesional • amazing zoo, it took us 4 days to see everything in there • good selection of food in buffet (on an evening) • decent sized lodge for a family of 4 but no larger • nice touches like welcome drinks, prosseco on entry into restraunt • jet 2 check in service on departure • taxi’s easily ordered from reception • wristband entry to your lodge, zoo and waterpark • vast waterpark with amazing sea lion experience and show • near to other attractions/shopping mall and benidorm town • imaculate restraunt with hand sanitizer for personal use upon entry • milk cartons available for toddlers if you ask in the cafe bar • microwave in lodge • short coach trip from alicante airport to magic natura Cons- • terrible sewage smell in the main bathroom in our lodge • obvious previous leaks on ceiling in lodge • main bathroom floor sunken/squishy as if there was damp/water underneath it • flies around the pool areas • limited seats in cafe, needs gin bar removing and the giant egg chairs and more regular low seating areas • all evening entertainment is outside • kids club really small and not much variety • no park other than in the zoo which shuts at 5.30. • expensive cabana bed hire around main pool • breakfast and lunch buffet were very samey each day • lodge walls very thin and you can hear neighbours as well as the entertainment • you have to queue outside the buffet restraunt before it opens and when we were there it was freezing and raining • meal times too late they need to be brought forward an hour. • extremely suprised at the amount of trampish/poor/ benefits street looking families (surely these people can’t afford to holiday here?) anyway.... • kettle cable was too short to reach socket behind fridge so had to be plugged in on dressing table which is sooo dangerous when you have a 2 year old wandering around • return coach to alicante airport took way longer than when we arrived • check in at reception took ages and there was always people queing to ask simple questions Tips for future travellers: - stock up on packaged goods from the buffet for your daytime snacks, you can make sandwiches with the food at breakfast and you can also order sandwiches from reception if you want to take them into the zoo. - even though you are all inclusive in the resort, you have to pay for food in the zoo and waterpark. - pool near reception is not just for tahiti lodge residents. Its the nicer of the pools and not as many “benefits families” - go to the zoo multiple times, animals are doing different things all the time. We got to feed the rhinos one day just by chance. - golf buggies are only for departure and arrival, u must get the mini bus to ur lodge if you dont want to walk. - hide drinks from your mini bar as they get restocked. You can then take multiple of them with you if you go to the zoo or out for the day. - take extra coat hangers - be aware there is only shelving in the bunkbed area of the lodge and no hanging rails. there is no mirror in this area too. Overall we had a good time apart from the weather, but we think we would return and request a lodge higher up the resort. And if the resort took on a the increased reports about noise, flies and sewage smells.

Really enjoyed our time here, Zoo and the Waterpark were very fabulous, food was great. Really liked our Polynesian lodge. The only negatives were the queues at the bars and flies but as you are only metres away from the zoo you have to expect them.