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    Magic Natura - Animal, Waterpark & Polynesian Lodge Resort

    OOOOO Plus

    InBenidorm, Costa Blanca, Spain

    TripAdvisor Traveller Rating

    trip advisor

    Based on 3111 reviews

    ABOUT THE HOTEL

    • Official Rating

    Stay at the Magic Natura - Animal, Waterpark & Polynesian Lodge Resort and you’ll find yourself in the middle of Benidorm’s Terra Natura wildlife park.

    This place racks up lots of wow-factor activities, from night safaris to watching elephants being fed. You’ve also got the Aqua Natura waterpark next door, complete with pools, slides and chutes.

    Back at the hotel, you’ve got three more pools – one’s an infinity number. There are also three restaurants, including an à la carte Italian place, as well as six bars and a packed entertainment programme.

    Just so you know, this hotel does not accept bookings from stag or hen parties.

    Just so you know, the hotel is located on an incline.

    There are also some height, weight and age restrictions for some of the rides at the waterpark here.

    Due to health and safety reasons, mobility scooters aren't allowed in the hotel. You might be able to park and charge your mobility scooter outside the hotel though. If you have a Blue Badge, we'd recommend you take it on holiday with you. Manual and electric wheelchairs are fine to use inside and out.

    • Rooms: 350

    Things you'll love

    • Waterpark next door
    • Night-time safari trips
    • 3 pools

    Location

    • By the Terra Natura animal park
    • 5km into Benidorm centre
    • Courtesy shuttle bus to Benidorm, with choice of three stops
    • View Location

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. One meal included at the Tangaloa grill restaurant or Italian per stay of seven nights or more. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks between meals at the hotel and in the waterpark in a designated Magic Natura guest area.

    Facilities

    View all facilities
      accommodationData.facilities
    • Unlimited access to Terra Natura

      See more than 200 different kinds of animals - 50 of which are on the endangered list. Join in the family-friendly tours of the animals, learn about the environment at a workshop and get up close to the smaller creatures at the petting zoo. Discover the elephants, rhinos and big cats, and take part in feeding the deer.

    • Onsite Aqua Natura waterpark May - Oct

      Unlimited use of the slides, chutes and wave pool are included with your stay. There are multi-lane slides, twisters, a huge zig-zag ride and a fun children's splash area that's just for the little ones. And just so you know, there are some height, weight and age restrictions for some of the rides here. You must be over 1.2m tall to ride on the bigger slides, and children under 12 must have an adult with them. Make sure you pack the right swimwear, no studs, zippers or chains are allowed at the waterpark.

    • Tuvalu

      This restaurant will serve breakfast and evening meals.

    Rooms

    View all rooms
    Very Disappointed
    14 Jan , 2020 isabellabW294JH, 186534
    This was meant to be a special family holiday but ended up not what we expected or paid for.Firstly, the "Polynesian Lodge" was nothing more than a wooded hut.I appreciate this place is geared up for children and not everyone's cup of tea but never the less we deserved better , At the reception area flies were really bad ( possible due to the closeness of the zoo or the rubbish dump at the back of the resort) The food was average to poor, catering mainly for the children.We went into Benidorm to eat 5 days out of 7 ,not ideal when you have budgeted for all inclusive, The drinks were okay except if you wanted a cocktail as they were out of a bottle.We had no phone connection which was a worry as I had to keep in touch with my elderly mum at home. My main complaint was the accommodation ,we upgraded to have a hot tub for the children to use but this never worked .Despite other guests next door knowing about this we still got put in that hut ( sorry lodge )the technician did come out straight away but still didn't work, apparently it was programmed wrong,and as for the noise we got told to take the fuse out.The area around the tub was unsafe with uneven decking wobbly steps and the artificial grass sticking up.,see photographes. Our tour operator Jet 2 dd not take on board our concerns ,no refund for the hot tub issues, no move was possible,and the excuse for the condition was that it was the end of a long busy summer,well i'm sorry but i expect the same standard regardless of what time of year it is.The cosmetic issue is bad enough but when it comes to safety that cant be compromised on.
    Miss Hansom
    09 Jan , 2020 colletteh293, 58671
    This hotel n holiday is hard to beat I go on a lot of holidays abroad but this one WOW! Amazing for kids of all ages so much to do for every all day n every day. Rooms are amazing top class not one problem, food amazing cannot fault any thing about it, staff so friendly with kids. staff very nice with every one nothing is a problem. The zoo is so big u have to go few hours a day to gt around it all amazing things to do in zoo. Waterpark all food drinks n lounges are free with wrist bands amazing. Going back for another two weeks in July carnt wait xx
    Amazing
    02 Jan , 2020 sarahjane863
    It was amazing from start to finish, the resort was huge and had plenty to do, the food was good but the rooftop bar had amazing food, the place and the rooms were very clean and they came and restocked the fridge with lemonade, Beer and champagne everyday, the rooms had air conditioning, the water park was amazing the hotel also gifted all the guests with tickets to go see a show in Benidorm palace and free transportation, every night the hotel had put on a range of their own entertainment for all ages. Would definitely recommend this place for a holiday.
    BRILLIANT PLACE
    10 Dec , 2019 771shayh
    Let me begin by saying this is one of the most beautiful places too visit, the views the staff the entertainment, zoo, waterpark everything is perfect never a dull moment for myself and the family thank you for making our time the best tiime ever see you soon when we bring our little one back here
    Half term break Oct 2019
    21 Nov , 2019 anpjWirral
    We thought Magic Natura was really good value and particularly great for kids. There was free acmes to the Natura zoo and water park included. Evening entertainment was good, and we were told kids clubs was open until 11:30pm. Free bus into Benifdorm, 10 Euro for a taxi to Benidorm old town and there was public transport buses as well. The lodge was nice and they filled the mini fridge even other day. The site was steep but the walks form the accommodation to the restaurants wasn't;t too far. Would recommend particular with young children.
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    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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