TUI SUNEO Haiti

Me and my friend (age 20 & 21) spent a week in this hotel in early July. The hotel is clean, the staff are friendly and helpful and we had a great time! Food- My friend is gluten and lactose intolerant and has several allergies. Despite this there was still plenty of food she was able to eat. The hotel staff were brilliant, offering to cook gluten free rolls, pizza basses etc. There were quite a lot of things with lactose in them, so be aware of this. The food was tasty and varied, I always found things to eat and was never stuck eating the same thing every night. There are things that came out every night eg pizza and pasta, which is nice because you know there will always be something good as a backup if you can’t find anything you fancy. There were pancakes served for breakfast, lunch and dinner which was great as a sweet snack after your mains! The toppings provided for the pancakes were some of the best I’ve ever tasted!! Aside from main meals, there is a snack bar that is almost constantly open. There’s rolls, meats, chips, cheeses etc here. This was great for a midday snack, and I saw lots of kids eating there so it was clearly good for them too. There’s also an ice cream/lolly freezer in the lobby full of different varieties of lolly and ice cream. This was a real perk for me because you were able to help yourself all day and it was excellent if you needed something cool. Drinks- The cocktails at the bar were excellent, both non alcoholic and alcoholic were delicious. The bar staff were always happy to help and very friendly. I can’t say much about beers and wines because I didn’t drink any, but the spirits were certainly served up in good measures and I never had any complains re the drinks. They also served milkshakes and slushies, and the slushies were especially good for cooling down in the heat. Rooms- The room was clean, well maintained and air conditioned. We had a TV that had British channels, and a mini fridge which we were able to store drinks and food in. There was plenty of space in the wardrobes, and we also had a small balcony which is always great for drying clothes etc. Pool & Sunbeds- There are two main areas, one for everyone and one for adults only. If you want the adults only area you have to get up early to get a space. We never managed to get there, opting to relax more in the mornings and spent time at breakfast. That said, we never felt like we needed to go there. We found two sunbeds every day, always next to each other and very often with an umbrella. The only day we didn’t, is when we came back from a trip at 2pm, but very soon families started leaving for lunch etc so we still had beds for some of the afternoon. There was a no reserving beds rule, but lots of people still did, and I would recommend getting a bed before you go in for breakfast Classes- The entertainment staff offered lots of activities for children and adults. I attended a yoga class a few times and it was run really well and very enjoyable. Other- There were lots of day trips offered that sounded fantastic. We came on an awkward day and so weren’t able to attend any but it was good to know that they are available! The sea front is about a 5 minute walk from the hotel, and I would recommend having a walk down to the beach. You have to pay for beach umbrellas and beds & I don’t love sand so we weren’t too keen to sunbathe. But it was very nice to have a dip in the sea and walk along the sea front. There’s plenty of restaurants, shops and cafes to stop at. We visited the local market via bus. Tui and hotel staff were very helpful with directions to the bus stop (5-10 minute walk from the hotel) and how to get to the market. The bus was cheap and the journey, whilst very hot, was nice. The market itself was amazing! So many stalls with good quality things for sale, including jewellery, clothes etc. Very good prices for the excellent quality, eg I bough two silver rings for €20 that I wear every day and are still as silver as the day I bought them. There’s also shops in the main square and lots of restaurants to pick from. Our stay at this hotel was excellent and I’d definitely visit here again. A friend of mine visited shortly after me and said the same. For the price you pay, it really is great!

We travelled as a group of 7 in July/early August. We stayed for 14 nights. Firstly - the rooms for 4 were a decent size and there was plenty of room to move around. The room for 3 people was very cramped and we were unfortunately on a junction with the other size of the building so there was little privacy on the balcony. Not a massive issue but a bit of a pain and not the best. Rooms were cleaned every day and had decent air con though, which was more important. We stayed the first week of the Welsh summer break and there was a stark difference between the two weeks (the latter being after the English schools broke up). The atmosphere the first week was much better, and more relaxed - you could leave your pool floats overnight and they’d be there the following day and people would use each other’s with no issue. The second week was a bit more dog eat dog - we lost a floaty due to a family claiming it as their own. The Sunbed Wars were ever present in varying degrees during the two weeks we were here. The second week saw people queuing from 7am every morning, complete with sharp elbows and a relaxed jog. Unfortunately it was necessary if you had smaller children and needed to keep a keener eye on them in the pool. If you didn’t want or need poolside Lou gets you would probably be OK to just come down as and when you fancied it - there’s plenty of grassy area to lay your towel down. Food - this was a highlight for us. We’ve done plenty of AI before but this was one of the best. There was plenty of variety and it was all hot - definitely above a 3 star standard. Yes, this are often repeated but on the whole I didn’t see too much repetition in our fortnight. We thoroughly enjoyed most meals we had. I would just suggest to management that there be a few extra tables assigned for larger parties - from memory, I can only recall 5/6 suited to 8 people, which can be tricky. We didn’t mind eating on different tables but it may have been an issue for some. You can book tables but this has to be before 7pm for dinner, which is far too early in my opinion. It would also be nice if the dining room hours could be extended by 30mins/1hr or so, as it would be nice to eat a bit later. We often wouldn’t leave the pool until 6pm so we could be in a bit of a rush! Drinks were fine - they abolished the 2 drink rule whilst we were these albeit it wasn’t a massive issue usually. Entertainment is what let’s this place down. It’s pretty dire! The team work hard during the day but more professional acts would be welcome in the evening although, I’m not sure how this would work as there’s definitely an inside and outside area. It would be great to watch some decent acts outside, as I have done in previous hotels, but not sure the Haiti is equipped for this in any event. The hotel is situated across from a supermarket which is handy for snacks that aren’t included in the AI (and better wine than is served - although it is playable enough). It’s about a 10 min straightforward walk from the beach. We stayed towards the quieter end (towards the open air market) and it was idyllic- a far cry from the highly populated area down the promenade. We also took a private return transfer from the airport - so we were sat at the pool from an early-ish flight by 2pm, which was fantastic. We heard many people having a 2-3hr transfer from Palma so were thankful we’d booked our own. All in all, it was a great holiday. There were some faults but I think people forget it’s only a 3 star hotel. I would definitely return as the positives far outweigh any negatives.