Occidental Fuengirola

Having read all the reviews about the Occidental Hotel we went there with an open mind. On arrival we found checking in poor. We weren't welcomed to the Hotel or even asked were we in Fuengirola previously. Got an upgrade which we had to pay an extra 450 euro for. Nobody asked if we required luggage to be brought to rooms. We found this extraordinary as there are quite a few elderly guests in the hotel. Breakfast on first morning was chaotic as tables were not cleared quick enough. Quality of food at Breakfast poor enough and hot food was at best lukewarm. Big shortage of hot water. Rooms were certainly very good and beds very comfortable. Waste of time having a TV in the room as it only has 1 English Channel. Bar inside was not open and outside Bar very disorganised. On one occassion they ran out of our drink and no effort was made to get a bottle in the local supermarket which was located outside the gate. Dirty glasses left on counter. Entertainment may as well not have been there as it was appalling. Location of the Hotel is excellent but overall we were disappointed in our stay and unlikely to return.

September was our second visit to this lovely hotel,we were there in July and enjoyed the facilities so much and the standard was as good, the refurb is fabulous and so well done. Comfy beds, great bathroom clean towels every day and quiet. This Hotel is in walking distance to "Miramar" a massive shopping mall, the local zoo,well worth a visit, and all the bar's and restaurants Fuengurola has to offer.Any grumbles and the friendly staff will sort it. See you next year.