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    • Mexico
    • Mexico - Caribbean Coast
    • Riviera Maya
    • TRS Yucatan Hotel
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    TRS Yucatan Hotel

    OOOOO Plus

    InRiviera Maya, Mexico - Caribbean Coast, Mexico

    TripAdvisor Traveller Rating

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    Based on 5042 reviews

    from £1147pp

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    • Overview
    • Rooms
    • Facilities
    • Location
    • Things To Do
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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    With eight pools, 12 restaurants and 22 bars spread across four hotels, you’ve got plenty of choice during your holiday here.

    The TRS Yucatan Hotel’s part of the Grand Palladium Resort & Spa, on Mexico’s Caribbean Coast. During your stay, you’ll be able to use the facilities in the three nearby sister hotels.

    This place is the most luxurious part of the resort. Suites come as standard here, and you can upgrade to one with a private pool. Plus, you can personalise your minibar to come with all your favourite drinks.

    • Rooms: 454
    • Lifts: none
    • Buildings: 4
    • Floors: 2

    Things you'll love

    • Private beach
    • Adults-only
    • Part of a larger resort

    Location

    • Beachfront location
    • 32km to Playa del Carmen
    • 95km to Cancun
    • View Location

    Fly Long Haul With TUI

    • Direct flights from 7 UK airports
    • Fly on the spacious new Dreamliner
    • Experience quieter, jetlag-busting flights
    • Enjoy complimentary meals accompanied by your choice of wine
    • Upgrade to Premium for additional benefits
    • UK airport lounge access for Premium guests

    FOOD & DRINK

    All Inclusive

    Show more Show less
    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.

    Facilities

    View all facilities
      accommodationData.facilities
    • 13 restaurants

      There are plenty of restaurants to choose from here, with 13 in the resort, including five that can only be used when you're staying at the TRS Yucatan. Among the options, you'll find an Argentinian steakhouse, a French brasserie and an Italian à la carte.

    • 22 bars

      There are 22 bars dotted around the resort, and three of them are only available to you when you stay at the TRS Yucatan.

    • 3 outdoor pools

      You'll have a trio of pools to pick from here. There are spacious terraces with sunbeds and parasols, along with a choice of bars close by to keep you refreshed, plus there's poolside butler service, too.

    Rooms

    View all rooms
    • Junior Suite with Balcony or Terrace and Whirlpool Bath

    • Junior Suite with Private Pool and Terrace

    Wonderful service great food
    09 Dec , 2019 blfamily2014
    My husband and I just returned from a 2 week stay at TRS Yucatan. We had a fantastic time and the hotel and amenities are wonderful. The hotel is beautifully situated amongst a well tended, protected and respected setting of nature and wildlife which makes the experience all the more beautiful and unique. The restaurants, the butlers, the animation team, the shuttle personnel- you name it, are staffed by people who go out of their way to treat you with kindness and attentive service. You feel at home and comfortable and before you know it you are sharing laughs and stories while at the same time staff never forget that this is your holiday; they go out of their way to make sure you have what you want when you want it and how you want it. We really want to put a shout out to Capricho staff Gabriela, Ezequiel, Romualdo, Mercedes, Mírela and Gretel. They even spoiled us with a farewell dessert made especially for us. Helios restaurant staff were equally attentive ( I just can’t remember all their names), going out of their way to find ingredients like blue cheese for my husbands salads. Both restaurants bent over backwards supplying my husband with palanquete- his new favourite cookie! Victor and Jocelyn made pool aerobics and water bike classes fun and they were actually worth our while. Every pool class was filled to the brim with eager participants. I have to say coming home after being so catered to is kind of hard and is taking some getting used to.
    Great Holiday
    09 Dec , 2019 Tracie M, 154946
    we had a great 2 weeks. love the infinity pool and the activity team( Benjamin, Diana, Manuel). pool staff were always there with drinks, towels etc. ( Olivia, Oscar, Leade) Our villa butlers Christopher, Rodger, Christine were very attentive and looked after all our bookings and transportation
    The Most Amazing Honeymoon
    09 Dec , 2019 Graham_Swanson, 191259
    I've finally got round to writing this review. My wife and I had our honeymoon here at the end of October. For a while it looked like we may not get to visit after Thomas Cook disappeared but luckily a family member managed to help us to re-book. So where to start? The People, from check-in to Check-out every single member of staff gave us amazing service. The Ladies and Gents on Reception, the bar staff, the servers, cleaning staff and the butlers, all absolutely fabulous. A special mention for our Butlers Erick and Paola, they made everything so easy, ordering carts, booking restaurants and even correcting my awful Spanish!! Next up, the restaurants, we were in block 66 which was right by Helios and the Infinity pool, We used helios every day for breakfast. Every member of the team went out of their way to make sure we had everything we wanted but i have to single out Gabriel who really did make us feel special. From Latte art to petals on the table. We tried all of the TRS restaurants and were massively impressed by all of them, El Gaucho was my firm favourite followed by the italian. We also tried some of the other restaurants, the Japanese we loved, The Thai not so much, the Brazilian wasn't great, it really didn't live up to expectations, Also tried poseidon, i could take it or leave it. The room service was fantastic for those times that i just didn't want to move from the room. We spent a lot of our time out by the infinity pool which was nice and relaxed, great service from the bar teams and the servers around the pool. We also tried some activities, archery and shooting, fantastic demonstrations from the team there too. The cleaning and replenishment team were also fantastic, our room was always cleaned to a high standard and every product we ever wanted re-filling was done with no problem. This honestly was the best honeymoon we could have imagined and we would like to thank everyone for going above and beyond for us. Given the opportunity we will definitely look to come back.
    Excellent experience at TRS.
    08 Dec , 2019 Marrholly, 31522
    We took a chance and stayed at a new place and loved it. Great suite, excellent food and terrific service. Really recommend. A big shout out to some of our great service people.... At Helios, Martha was always on top of our needs and remembered our preferences from the day before. We kept seeing people hug her goodbye when they left and we found out why. So sweet and caring. And also at Jorge was great and very responsive. Really recommend the Chic Cabaret where the show, food and service were excellent (Manuel and Francisco really hustled and we never had a low wine glass!). Our butler Ricardo was fabulous. He made great restaurant recommendations, took care of all of our needs and was always so pleasant. And we got lucky at checkout when Steve came to pick us up and drag all of our luggage down from the third floor. He took care of getting our taxi and kept us company while waiting for it. He is so wonderful and a great representative for TRS
    OK but far from superior
    08 Dec , 2019 WoutAms, 188590
    We stayed for 1 week in this resort in a suite. Positive: - nice large rooms. However a nice lounger on the balcony would be nice - quite OK beach, however also erosion occurred here and see improvement points. - FOOD! This is truly really good for an all inclusive hotel - Drinks, wide selection of good drinks To improve: - smell in the suits. It has a moldy smell. - beach! On the website it states there is an exclusive beach. However this is only a VERY small area and during out stay at 0830am all beds were already "reserved" also there is NO exclusive beach bar and as all the other palladium hotel guests also order there the lines are long. Funny enough people of the other palladium hotels also used the TRS "exclusive" area another weren't sent away?? Other hotels we have been to in mexico have truly reserved areas and they ensure availability. The beach is nice but with all those large resorts on it there.are.simply not enough loungers.. very bad!! -Pool: we haven't managed to sit around the pool as loungers/cabanas are already " reserved " at 0730! Bit strange for a hotel that tries to be upscale to allow this. Especially as people dont or hardly us their loungers. We were informed that they take towels away after 30min but this hasn't been enforced at all! Would we go back? NO, especially due to the fact that you would expect exclusivity / availability on the beach and around the pool. The complex is too big for the pool + beach... next time we go back to a smaller sized exclusive resort. It's a pity as the food here is just sublime!
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    View all  5042  reviews

    Special Assistance

    We're looking into whether this property is generally suitable for those with reduced mobility. In the meantime, feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

    People who looked at this hotel also viewed...

    Items marked with * incur extra charges which are payable locally

    TRS Yucatan Hotel https://content.tui.co.uk/adamtui/2018_3/29_15/eefe34c1-7aac-4272-96fd-a8b200fa9e45/ACC_975797_MEX_06WebOriginalCompressed.jpg?i10c=img.resize(width:658);img.crop(width:658%2Cheight:370)
    Book your next holiday to the TRS Yucatan Hotel online with TUI. All of our hotels are handpicked to help you discover your smile.
    Private beach Adults-only Part of a larger resort
    View Map
    Map Position: 20.438366985, -87.289222951
    Star Rating: 5
    TripAdvisor Traveller Rating: 5 plus /5 based on 5042 customer reviews

    BOOK NOW! Call us on: 0203 636 1931

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    Registered address: Wigmore House, Wigmore Lane, Luton, Bedfordshire, United Kingdom, LU2 9TN

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