Hotel Eden Garda

The best things about this hotel were, the Restaurant and staff and the food and drink menu, which was different every night on our 7 night stay. Antonio, the maître d', was very helpful and attentive and Riccardo was too. Breakfast was buffet style with a good and varied choice of hot and cold food. The evening menu comprised a five course dinner where all main courses were healthy portion sizes. Included in our half board package was a bottle of red or white wine per couple and a bottle of either still or sparkling water. The Bar staff were very friendly and Ana-Maria was a real star. Her speciality was a Long Island Ice Tea cocktail. Sadly our room did not match the high standard set elsewhere. We stayed at the hotel with friends and had booked Superior Rooms which were adjacent. Considering they were both of the same classification the difference was apparent as soon as you walked through the door. Our room, although set up as a twin, was quite a bit smaller than our friends room. It seemed to be more like a Single Superior. The bathroom in our friends room had a Rain Shower whilst ours only had a hand shower on a sliding rail. Sections of the skirting board in our room were loose and had nails sticking out and this was consistent with the tired decor. The bed nearest the bathroom was so close you had to walk sideways and it was similar on the other side where, if the wardrobe doors were open, you wouldn’t be able to get to the bed. We chose not to complain to the Hotel management as our friends had booked the trip and we didn’t want to cause a fuss. On the plus side the beds were clean and comfortable. The towels and toiletries provided were good quality and replenished as required.The air-con was excellent and there was a well stocked mini-bar. There was also a kettle with facilities to make tea or coffee. The hotel provide a free courtesy bus service to the Garda bus station and there is also a free community bus service that stops within 2 minutes walk from the hotel. Despite the issues with the room we all had a great holiday at Hotel Eden rGarda.

Our first visit to Lake Garda with my wife and 15 year old daughter, staying at this great hotel. We were greeted by the lovely Jarka, who is cheerful and helpful lady on reception. Rooms - very clean room. The cleaning team supply a daily newsletter with weather, restaurant menu and other handy information. Air con is very nice and adjustable in the room. Food and drink - Exceptional food quality with Bardolino (regional) wine and soft drinks included free in our package deal. Antonio and his team are very friendly and welcoming. Our second night, we had a gala night with truly wonderful food and prosecco. Music entertainment followed in the pool area. Varied lunch time menus, with chef specials offered daily, which consisted of different pasta dishes. Ana Maria was very chatty and helpful in the bar area and made great cocktails. Pool area and spa - Loved the pool and the spa on the roof terrace. Perfect in the afternoon after morning touring the Lake to cool down. Location - 15-20 minute walk to the centre. But, we never walked as it was too hot. We used the regular free hotel shuttle service to the bus station, which was 1-2 minutes walk from the promenade. The hotel gives you a handy little timetable for the shuttle service which proved invaluable. Views from the hotel of the lake are lovely, especially from the rooftop as it sits on the hill outside Garda town. Special occasion - it was my wife's birthday towards the end of the holiday and I asked Jarka on reception to organise a cake for the dinner for a small fee. The hotel went beyond expectations and on the breakfast table on her birthday, the hotel had printed a lovely birthday card, followed by Antonio supplying two glasses of Prosecco. The cake was light and tasty and came with a candle too. Thank you very much for organising this Jarka. All the hotel staff are wonderful and we were treated like family, the beauty of being in a smaller hotel. We have been to Italy many times and have to say this is best hotel experience we have had so far. Thank you Hotel Eden we will definitely return in the future.