TUI Travel Gift Card

Looking for a present for a special occasion? Whether it’s an anniversary, a wedding, a birthday, or Christmas – consider a TUI travel gift card. Buy a gift card and the recipient can put the value of it towards the cost of their dream holiday, whether it’s an exotic escape to the Caribbean, or a romantic break to Paris.

Ready to buy?

Click here to find out more and to place your order. Gift Cards can also be bought directly from your local TUI shop. Please use the Shop finder to locate your nearest store. Your eGift card can only be redeemed in a UK or Northern Ireland TUI shop.

For Your Employees
Whether you want to reward your employees for long service or high performance, or provide trade incentives, the TUI gift card is ideal. Unlike cash rewards, they provide an experience to remember – be it an action-packed adventure or a well-earned break on the beach. And because they’re completely flexible, they’re ideal for long-term promotions or incentive schemes.

Ready To Buy?
Alternatively, you can give our Corporate Sales Team a call on 01709 303102 or email tuiforbusiness@svmglobal.com. Lines are open Monday - Friday, 8.45am-5.30pm, Monday to Sunday. All our holiday gift cards are presented in tri-fold card-holders, and there’s room to write a message so you can personalise your gift.  Click here to find out more.

They’re convenient

They’re flexible 

They’re easy to cash-in 

They’re great for budgeting

Where can I spend my gift card?

You can redeem your gift card online at tui.co.uk or firstchoice.co.uk, or use it in any TUI or First Choice shop or superstore, excluding Southern Ireland. 

Can I use my Gift Card to book excursions online?

Unfortunately this is not currently possible but you can book a selection of excursions by visiting your local TUI store.

What happens if my gift card is lost or stolen?

Because the card is treated as cash, the balance can’t be refunded if it’s lost or stolen.

Do I need to have my card with me to redeem it?

Yes – you’ll need your card to hand when you’re ready to buy something with it. To credit the gift card, though, you’ll only need the serial number.

When does my card expire?

The value on your card will expire on the date printed on the reverse of the card.

Who do I call if I have any questions about my gift card?

You can contact your local shop for more details. If you’re a corporate customer, please get in touch with our Corporate Sales Team on 01709 242064 or by emailing tuiforbusiness@svmglobal.com.

Can I use my TUI travel gift card online?

Yes, but you'll need to make sure your gift card has sufficient funds first. If you are making a new booking online your gift card must be loaded with a value equal to or greater than the payment due, otherwise you will be unable to redeem your gift card at this time. Once the booking has been made further gift card payments can be applied using the My Account functionality on the website. Each gift card will have to be applied separately and you must enter the value to be redeemed in each instance. To redeem your gift card online, please select 'Gift Card' as the form of payment from the menu on the payment page.

How do I find out my card balance?

Just call 0203 130 0133, visit your local shop or check your balance online.

Can I use my gift card over the phone?

No – you’ll need to redeem your gift card online or at any TUI travel shop or superstore, excluding Southern Ireland.

1. Your TUI gift card can be used as full or part payment for travel products at all TUI travel shops (excluding Southern Ireland), tui.co.uk and firstchoice.co.uk. For website transactions, your gift card must have sufficient funds to cover the initial payment due when booking your holiday.

2. The card can’t be used as payment, or exchanged for, travel money-related products, including currency, travellers’ cheques and prepaid cards.

3. The card can’t be exchanged for cash or to buy another gift card.

4. The expiry date is printed on the reverse of your gift card. Your gift card expiry date will be at least 1 year from the date of your purchase. For egift cards the expiry will be printed on your egift card and is 2 years from the date of purchase.

5. The maximum account balance allowed at any one time is £5,000 for gift cards and £3,000 for egift cards.

6. The card must be treated as cash, and the balance can’t be refunded if it’s lost, stolen or destroyed.

7. You can find out your balance by phone, in-store or on the web.

8. Cards can’t be redeemed over the phone.

9. Your gift card cannot be used in the republic of Ireland or online at crystalski.co.uk

10. The discounted egift cards apply for online sales only and the discount will be automatically applied. 
11. TUI gift cards are not covered by ABTA’s scheme of financial protection.