TUI Travel Gift Card

TUI Travel Gift Card

Looking for a present for a special occasion?

Whether it’s an anniversary, a wedding, a birthday or Christmas – give the gift of travel with a TUI Travel Gift Card. Buy a gift card and the recipient can put the value of it towards the cost of their dream holiday, whether it’s an exotic escape to the Caribbean or a romantic break to Paris. Visit here to find out more and to place your TUI Gift Card order.

How does it work?

Simply choose who the gift card is for, whether you’d like to send them a digital or a physical version, the design and the amount you’d like to load on the gift card. You also have the option to add a message, and for digital gift cards when you’d like the gift card to be sent.

TUI Travel Gift Cards can also be bought directly from your local TUI Store. Please use the TUI Store Finder to locate your nearest store.

Corporate travel gift cards

For your employees

Whether you want to reward your employees for long service or high performance, or provide trade incentives, the TUI Gift Card is ideal. Unlike cash rewards, they provide an experience to remember – be it an action-packed adventure or a well-earned break on the beach. And because they’re completely flexible, they’re ideal for long-term promotions or incentive schemes.

Ready to buy?

Visit here to find out more and to place your TUI Gift Card order.

Alternatively, you can give our Corporate Sales Team a call on 0207 608 6287 or email Lines are open Monday - Friday, 8.45am-5.30pm. All our TUI Travel Gift Cards are presented in tri-fold card-holders, and there’s room to write a message so you can personalise your gift.

Four reasons to buy a TUI gift card

  • They’re convenient

  • They’re flexible

  • They’re easy to cash-in

  • They’re great for budgeting


Where can I spend my gift card?

You can redeem your gift card online at or, or use it in any TUI Store or superstore, excluding the Republic of Ireland.

Can I use my gift card to book experiences online?

Unfortunately, this is not currently possible but you can book a selection of experiences online. Or, by visiting your local TUI Store.

What happens if my gift card is lost or stolen?

Because the card is treated as cash, the balance can’t be refunded if it’s lost or stolen.

Do I need to have my card with me to redeem it?

Yes – you’ll need your card to hand when you’re ready to buy something with it. To credit the gift card, though, you’ll only need the serial number.

When does my card expire?

The value on your card will expire on the date printed on the reverse of the card.

Who do I call if I have any questions about my gift card?

You can contact your local Store for more details. If you’re a corporate customer, please get in touch with our Corporate Sales Team – call 0207 608 6287 or email

Can I use my TUI Travel Gift Card online?

Yes, but you'll need to make sure your gift card has sufficient funds first. If you are making a new booking online your gift card must be loaded with a value equal to or greater than the payment due, otherwise you will be unable to redeem your gift card at this time. Once the booking has been made further gift card payments can be applied using the myTUI account functionality on the website. Each gift card will have to be applied separately and you must enter the value to be redeemed in each instance. To redeem your gift card online, please select 'Gift Card' as the form of payment from the menu on the payment page.

How do I find out my card balance?

Just call 0203 130 0133, visit your local store or check your balance online.

Can I use my gift card over the phone?

No – you’ll need to redeem your gift card online or at any TUI Travel Store or superstore, excluding the Republic of Ireland.

Terms and conditions

  1. Your TUI Travel Gift Card can be used as full or part payment for travel products at all TUI Stores (excluding the Republic of Ireland), and For website transactions, your gift card must have sufficient funds to cover the initial payment due when booking your holiday.

  2. The card can’t be used as payment, or exchanged for, travel money-related products, including currency, travellers’ cheques and prepaid cards.

  3. The card can’t be exchanged for cash or to buy another gift card.

  4. The expiry date is printed on the reverse of your gift card. Your physical gift card expiry date will be at least one year from the date of your purchase. For digital gift cards, the expiry will be printed on your digital card and is two years from the date of purchase.

  5. The maximum account balance allowed at any one time is £5,000 for physical gift cards and £3,000 for digital gift cards.

  6. The card must be treated as cash, and the balance can’t be refunded if it’s lost, stolen or destroyed.

  7. You can find out your balance by phone, in-store or on the web.

  8. Cards can’t be redeemed over the phone.

  9. Your gift card cannot be used in the Republic of Ireland or online at

  10. TUI Travel Gift Cards are not covered by ABTA’s scheme of financial protection.