Does my baby change bag count towards my hand baggage allowance?    
Yes. Our hand baggage allowance is 10kg and the maximum dimensions are 55x40x20cm

Will my pushchair count towards my baggage allowance?  
Pushchairs are carried for free in addition to your luggage allowance

Can I pack baby milk in my suitcase?    
Yes – This is preferred where possible. This will count towards your luggage allowance, however your infant will also get a 10kg of hold luggage allowance.

Does the 10kg infant luggage allowance need to be taken as a separate suitcase or can it be combined with the party luggage allowance?  
This can be pooled together as long as each piece of luggage remains within the dimension and total weight restrictions (i.e. Max 25KG for each bag)

Can I carry baby milk or baby food in my hand luggage?    
Yes, you can carry liquid baby foods or baby milk that's either pre-packaged or made up at home. You can also carry foods for special dietary requirements as long as it's essential for the flight or holiday. Solid baby food can also be carried in either your hand or hold luggage. Please give any food or baby milk to staff when you go through airport security, as it'll be screened separately.
Powder formula - There are no restrictions on taking powder formula, you can carry your baby milk powder to be mixed up during your holiday as part of your luggage allowance. This may also be tested at airport security.

Can I take baby toys in my hand luggage?  

Yes – this is encouraged as long as they are within weight and dimension restrictions and adhere to dangerous and prohibited articles restrictions. See - https://www.tui.co.uk/destinations/info/faq/luggage-guidelines

Are there any restrictions on toys in hand luggage? 

No, assuming they are within weight and dimension restrictions and adhere to dangerous and prohibited articles restrictions. See - https://www.tui.co.uk/destinations/info/faq/luggage-guidelines
At the Airport
 

Will I need to take a car seat if I’ve booked a private taxi transfer?

Yes. This can be checked in with your hold baggage at the airport Will the car seat count towards my baggage allowance? The car seat will not count to the luggage allowance, this is carried in addition to your allowance.
 

Can I use my pushchair in the airport?

You can take your pushchair or buggy through security, right up until you get on the plane and its put into the luggage hold for you. You won’t usually get access to the buggy again until you get to the baggage reclaim area in your destination.
 

Can I carry baby milk or baby food in my hand luggage through security?

Yes, you can carry liquid baby foods or baby milk that's either pre-packaged or made up at home. You can also carry foods for special dietary requirements as long as it's essential for the flight or holiday. Solid baby food can also be carried in either your hand or hold luggage. Please give any food or baby milk to staff when you go through airport security, as it'll be screened separately. Powder formula - There are no restrictions on taking powder formula, you can carry your baby milk powder to be mixed up during your holiday as part of your luggage allowance. This may also be tested at airport security.
 

Can I take baby toys in my hand luggage through security?

Yes – this is encouraged as long as they are within weight and dimension restrictions and adhere to dangerous and prohibited articles restrictions. See - https://www.tui.co.uk/destinations/info/faq/luggage-guidelines

Is there a minimum age limit to fly on a plane

An infant must be more than 14 days old to travel on an aircraft, for health and safety reasons.
 

Is there baby changing facilities on the plane?

All our planes have baby changing facilities - the baby changing facilities are located in the toilets. Which toilets have changing facilities will depend on the type of plane you're flying on, please speak to one of our cabin crew who will be able to let you know where the changing facilities are located.
 

Can I take a two-part pram on the plane or are only pushchairs accepted?

Any prams or pushchairs need to be completely fold down/collapsible. Aside from that there are no restrictions.

Can I take my pushchair on the plane? Can I take a pushchair and a car seat on my flight?

We carry pushchairs as hold luggage for free on TUI flights. You can usually take the pushchair to the boarding gate before handing it to a member of staff to put into the hold. Ask us to confirm this when you get to the check-in desk. In addition to carrying a pushchair, infants under 2 years old will get a hold baggage allowance of 10kg. If you need to take a car seat as well as the pushchair, we'll carry it free of charge. In addition to carrying a pushchair and a car seat, infants under 2 years old will get a hold baggage allowance of 10kg.
 

Most other airlines will also carry pushchairs free of charge and you can usually take them to the boarding gate. It's worth checking with the airline before you travel. Some airlines also offer extra hold luggage for under 2s - you'll find details on your e-ticket/confirmation email.
 

Will my infant/baby get a meal on the flight?

Under-2s aren't provided with meals, so you'll need to bring your own food and we can heat up your baby's bottles on the plane
 

Will my infant/baby get a seat on the flight? Can I book a separate seat for my baby?

Infants under two won't have a seat and will need to sit on adults lap, however you can pay extra to book a seat for your infant this comes with a full luggage allowance.

Can I hire a pushchair on holiday? How do I hire a pushchair on holiday?

Call our TUI team on 0203 451 2681 to hire a pushchair, most TUI owned hotels (E.g., Sensatori, Holiday Village) have pushchairs/strollers for hire Will there be a seat on the transfer for my baby? Infants under two don't get their own seat on the resort transfer. Instead, they need to sit on an adult's lap. According to policy for all UK-registered aircraft, infants under six months of age must sit on an adult’s lap and be secured with an infant lap-strap for the duration of the flight - this will be provided on the aircraft. Children aged between six months and two years must sit on an adult’s lap, unless a seat is purchased. In this case, a car seat may be used if necessary. Please note we have a one-infant-per-lap policy.
 

Will my hotel automatically provide a cot if there is an infant on my booking? I need a cot for my baby, how do I request this?

If you'll need a cot in your hotel room, please contact us before you travel to request one. Please call our TUI team on 0203 451 2681 Just so you know, we'll add this request to your booking but unfortunately we can't guarantee that the cot will be available when you arrive. At some hotels, you'll need to pay a charge to use a cot during your holiday. For some of our family hotels, you'll also see an option to pre-book a cot as you book your holiday online with us. I need a kettle to make up my baby’s milk, how do I request this? If a kettle is required, these may be provided in the room - these will be listed on the room descriptions on the hotel details page. You can request a kettle as a special request from your Customer Account or by contacting our TUI team on 0203 451 2688, alternatively you can request this at the hotel reception or through a TUI Rep in resort.
 

What facilities will be available for my baby on holiday?

If you're travelling with kids, we've got a great selection of pre-bookable extras for you to choose from. In terms of what's available, it depends which hotel you're staying at. However, as a general guide, some of our hotels offer things like creches, swimming or acting lessons, baby packs, cots and high chairs. Take a look at the hotel details when you're booking for more information or call our TUI Team on 0203 451 2681.
 

Will there be a microwave at my hotel?

We would need to contact the resort office on behalf of the customer to check whether there is a microwave that can be used. Please call our TUI team on 0203 451 2681 before your travel
 

Will the hotel provide soya milk?

We would need to contact the Welfare team who can check with the hotel to see if this is already provided, if not they can put a request in with the hotel. Please call our TUI team on 0203 451 2681 before your travel

Does my child need their own passport?
All children, including newborn babies must now have their own individual passport. The child's passport will initially be valid for 5 years, but can be renewed for a further 5 years at the end of this period. Once they reach their 16th birthday they then become eligible for a standard 10-year passport. You can visit the Gov.uk website for more information.

What are the age ranges that TUI class as 'infant' and 'child'?

When booking a TUI package holiday, young passengers are classed as follows:
(*) Infants: Under 2 years old on the return date of travel. If your child celebrates his or her 2nd birthday while on holiday, you must book and pay the appropriate child fare.

(*) Children: 2 - 16 years old on return date of travel.

When booking a flight-only with TUI Airways, young passengers are classed as follows:

(*) An infant must be aged less than 2 years on the day of travel and must be older than 14 days for health and safety reasons. Charges for infants vary depending on the route and length of flight and will be detailed in the booking process.

(*) Children aged 2 years and older pay the full fare and have their own seat and also have a full baggage allowance.

Each infant must be accommpanied by at least one adult. Please note there is a restriction on how many infants can travel on each flight. Infants are not entitled to their own seat or to a personal baggage allowance.