Novotel Goa Resort & Spa

I am nipun arora still staying at room no 235 and 217 from 8/10/2019 to 12/10/2019 in novotel goa resort and spa ,i think this is the cheapster hotel to stay ,my concern if u wanna stay at hotel u can stay hotel is good but services are the worst I took some lunch for 1362 and at the time of in room dining i ask the person to pay or to sign ,he said sign it ,it will be ok Bro after that the story started i was relaxing with my family in the room then their person called ,y didnt you pay the bill ,i said ok i will,after 20 min i was sleeping again they called did you paid the in room dining bill ohhh my god what a headache i said when i will b down at the reception i will pay ,again i forgot to pay as i have a small daughter with me she asked me to let us roam lil bit out Can somebody believe they called me from the hotel on my mobile now y you didnt pay the bill till now ,i ran back to the hotel and now i paid ,what a cheapster hotel it is only for bill of 1361 they call me 5-6 time even i paid all for the hotel room from 8-12 oct 2019 and i am writing this on 8th oct 2019 only i have my all the luggage with them in their hotel room so now people its all upon you ,you want to come in goa for relaxation or to have tension i am telling you this thing is unbelievable from this star rating hotel even small guest houses will not do this ,my rating worst worst and worst even in minus

Excellent property,good location, superb service, good food, helpful staff, What else you require on any family vacation. Special thanks to sohail, Rohit for their help and guidance.however the room card access system needs a changeover. The caretaker lady at the kids area was super efficient in keeping the kids busy and entertaining at the kids area. Overall superb experience