Heritage Village Club

Wow, what an atmosphere, positive vibes everywhere. We had an amazing holiday, we were staying in 6 different hotels across india, but heritage is the best among all and 2nd is the taj delhi. Its not coz of luxury but they are genuinly hospitable and natural. Top team is the best and they insist for a feedback and they deserve a 5 star review. Team heritage we will definately come back and as promised by him we should get our favourite room.

10th time at Heritage and another fabulous holiday. Thank you to Guitry and ALL his fabulous staff for making our time at the Heritage so very special. Stayed in garden room this year that had been refurbished very well. Food was great, a good mix of Indian and European. Noodles at lunch were lovely and the Mango restaurant was a delight. Please don’t listen to negative comments about this hotel. If staff and management hear you have a problem they can’t solve it quickly enough. Thank you all and see you next January. Roger and L esley

This was our first visit to India so we were unsure what to expect. We were very pleasantly surprised. After a shaky start with the flight (a poorly passenger who needed to be repatriated) we arrived slightly late at Dabolim airport. Getting through immigration, baggage reclaim, coach transfers was tedious but we finally arrived at the hotel to a friendly welcome. Drinks and sandwiches were laid on but at 5.00 am we just wanted a bed. Our standard room was adequate. Spotlessly cleaned every day with plenty of toiletries and tea and coffee. Not huge, but had all that was needed. The gardens and pool area are well maintained but the early morning towels on sun beds was a bit of a joke with guests going down to the pool while it was dark! Food in the restaurant was good especially if you love curry, as my other half, as it’s served at all meal times. There was always other non curry and vegetarian options available. The gala dinners held outsde were also great, especially the gorgeous display of sweets. Our favourite eating option was the Mango Terrace a la carte Restaurant which was included twice a week in your meal plan. Live musicians performed while you ate. All inclusive drinks were palatable - bottled Kingfisher lager and local spirits. The white wine was good. My gripe would be you were charged for Diet Pepsi/Diet coke unless you had a medical need which in this day and age when we are all asked to reduce our sugar intake a complete nonsense! The staff are all very friendly and professional. We were addressed as Sir/Mam the whole 2 weeks. The TUI rep Joey was also helpful and available if needed. The hotel is located just outside Cansulim - about 15 mins stroll. Arossim beach a 5 minute stroll down the lane from the hotel. Taxis wait outside or there’s buses on the main road and a station in Cansulim or Verna. You can hear the trains very clearly at the hotel but it’s not intrusive. All in all, it was a wonderful holiday and we loved the hotel and would recommend it. My advice to the management is to include diet drinks and to offer free WiFi (paying for WiFi is rather out dated!).