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Why won't the website let me enter my full name?
Our website only allows for a maximum 15 characters in the name box.
Just enter what you can and contact us so we can make a note of your full name on the system.
Just so you know, we only need your title, first name and surname. You don't have to include middle names.
More questions about Booking your holiday
- Can I book a single room? View more details
- Can I book Multi-Destination holidays online? View more details
- How do I add on a special request? View more details
- How do I book interconnecting rooms? View more details
- How do I know my booking is confirmed? View more details
- How do I upgrade or add extras to my holiday? View more details
- How do I use a promo code on your website? View more details
- How much do you charge for infants? View more details
- How old do I need to be to book a holiday? View more details
- I'm booking a family holiday but my baby hasn't been born yet - what do I put as their initial? View more details
- Is there anything we can book for a special occasion? View more details
- I don't live in the UK - Can I book with you? View more details
- What are the Package Travel and Linked Travel Arrangement Regulations 2018? View more details
- What do I do if I get technical difficulties while I'm booking? View more details
- When will I receive my itinerary for my Lapland trip? View more details
- Why's the website charging me the same price for a child and an adult? View more details
- Will I need to pay a deposit at my hotel? View more details
