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Airport, flights and luggage

Assisted travel at the airport and onboard your flight

Can I take Ashes on the flight?

Yes, you’re welcome to bring ashes with you when travelling on a TUI flight. We understand this may be an emotional journey, and we want to make it as smooth as possible for you.

To help with this:

  • You’ll need to present the death certificate at check-in and possibly again at customs.
  • Customs may request to inspect the ashes, so we recommend placing them in a non-metallic, sealable container. This helps ensure they can be clearly scanned during security screening and avoids delays or distress.
  • During take-off and landing, the ashes must be securely stored either under the seat in front of you or in the overhead compartment.
  • To support you further, we’ll need to add a note to your booking so our check-in team is aware in advance. Please contact us before you travel by calling 0203 451 2688. Calls from UK landlines are charged at the standard rate; mobile charges may vary depending on your provider.
  • If there’s anything else we can do to assist you, please don’t hesitate to let us know.

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