Club Alla Turca

The room given to us overlooked a generator and more or less put the balcony out of bounds due to the constant noise. We asked to change our room on arrival but was told that the hotel was full. We booked through jet 2 and were informed had we booked direct with the hotel we would have had a choice of room but with through an agent (jet 2) we were allocated what was left.

Not quite sure where to start,Had a great holiday there last year so booked again with my family & friends.Arrived on the Sunday afternoon & everything was great,Got to the Tuesday & my wife was violently ill & couldn’t move out of the room due to bad stomach pains & diarrhoea,We’ve been to Turkey the last 13 years in different parts & let me tell you it wasn’t Turkish tummy. She said it was more like labour pains & so did a number of other guests. My son got it on the Thursday,& the other couple we were with on the Friday & Saturday.I met with the manager who told me it was a general problem in Dalyan but we had friends up the road who had no problems in there hotel. I met with the rep who said there were no other problems in Dalyan it was just in our hotel.We had friends who were in the same hotel the week before us on our recommendation who had it towards the end of there holiday & went home with it & were ill for a week. I understand things happen on Holliday but don’t cover them up or try to.After talking to the management about it they all went quite on us & were stand offish. I know the 2 bar staff had it & 2 cleaners had it but as soon as they stopped they were straight back to work with no quarantine. We were there for 11 nights & in total where we all felt well was 5 nights,Not great in my book. On the plus side the bar staff & cleaners were fantastic. I’ve no doubt about the bug being contained in the hotel as most of the guests had it or had been unfortunate to have had it as it was the talk of the hotel. The hotel have an English representative on site called Moira who was very defensive about the hotel & blamed everything but & wasn’t in the slightest any help. Dalyan is a beautiful part of the world & we will definitely be back just not at this accommodation.

I only arrived home this morning from staying here but already looking to go back asap. This hotel is amazing and what makes it is the most wonderful staff that will do anything to help you. We stayed in room 204 which might not be the best room but it had all it needed. The rooms were cleaned daily by a lovely lady who was always so happy and friendly. We chose to go half board and glad we did as the food we couldnt fault. Always a good selection both morning and evening and if you wanted lunch in between you could do for a small charge. Beware though the portion sizes are big that if you have lunch you may not need dinner 😁. Again all staff friendly and helpful. Restaurant manager and chefs made a point of talking to everyone too and checking that all was ok. Outside the pool is of a good size for a small hotel and is cleaned daily. There is also a swim up bar. The pool bar staff are the people who made are holiday for us. They were just the best!! Miss those guys already!! The hotel itself is about a 15 minute walk into the town where there are plenty of bars and restaurants plus shops and market stalls. Everyone here seems so friendly but not pushy at all like some places I've been. If you are considering staying at club alla turca I say book it and you wont regret it.