Hotel H10 Conquistador

The third time I have visited this Hotel and the last , I was allocate room 109 I think it’s a joke they know underneath the balcony there is a huge air conditioning unit that’s sounds like a jet engine and runs 24/7 I never slept all night and went to reception at 8-00 am the next morning after three attempts to move room they eventually agreed they where aware this room was a problem but we lost an entire day trying to sort the problem, the room we eventually ended up with was tucked right in the corner and was the smallest room I’ve ever stayed in . We had booked all inclusive and needed to wear the plastic yellow wrist band , I wore this for a few days and then removed it due to a reaction with my skin almost immediately I was told to put it back on when I told them about the reaction I was told even if I showed the armband at the bars I would have to pay for the drinks at the bar . Please read other reviews about these problems and you will see they keep repeating them ie. do not sell rooms that are not fit for purpose and lighten up on some of your ridiculous rules it never used to be like this at this Hotel .

Fantastic hotel . Rooms spotless and cleaned everyday. All the staff always helpful from the min we arrive to the min we left.We done all inclusive,drinks were all branded which was excellent,food was good at the buffet and all the restraunts.show at senses was also a good night. Johnathan at the bar in reception was the best always had a smile on is face willing to help. Hotel in excellent location,entertainment in day and night was good.cant wait to return back in the near future. Thanks for excellent holiday

Coming from Ritz Carlton Abama to H10 Conquistador we almost packed up our bags and cut our trip short and flew back to Madrid on our 2nd day. Can’t go back to Ritz as it was fully booked. Adria Romeu, Jose Luis and Belen saved the day and saved H10 Conquistador for us. We checked in on nov 19 greeted by a not too happy front desk reception to receive an all inclusive privilege guest. I wonder how they receive a regular guest. After 2nd day of buffet meals we were ready to leave and cut it short instead we called to reserve dinner. We spoke to Adria Romeu he told us that amongst all the restaurants Senses has the best combination of food and entertainment! He was very re-assuring but not over promising. Adria is absolutely correct! Good selection of food. Great entertainment and superb service! What I especially love about Senses is the service and showmanship from the performer to the waitstaff to the kitchen crew, stage crew and reception which was heartwarmingly acknowledged by the performers at the end of the show and all of them took a bow. Our server Jose Luis is just excellent! If not for Adria we would have totally missed this experience. At Tajinaste, Belen... my girl! who greets us with the sweetest smile that seems to say “ I got you!” no matter how tired and busy she gets everyday from breakfast, lunch dinner for 5 days that my family was at H10 Conquistador made every meal time at Tajinaste an awesome one! The attentiveness and care she showed us made us feel that we are still at the Ritz. I hope H10 Conquistador will have more staff like Adria, Belen and Jose Luis who made up for all the other things that H10 Conquistador failed to deliver. Overall the hotel has all the facilities to offer but not needs to package it well with excellent service and present it in a classy way and not in a hodgepodge of menu that Looks like MC Donald’s