Sandos San Blas

I visited this hotel for 7 nights including New Year’s Eve for my first every trip abroad as a solo traveller. On arrival I was greeted with a warm welcome and my bags were taken to my room for me. It was spotless and the staff are very helpful and friendly. The beds are very comfy. Rooms are spacious and the bathroom/shower is lovely! Very easy to walk (if able) to the local amenities on the coastal paths. And Taxis can be ordered at reception and take 5 mins ish to arrive, no prior booking required. The below are observations only: The plug sockets are all under something ie desk, bedside table. Following the instructions for used bath and pool towels (put them in the bath) for them to be renewed, they weren't replenished (i went to reception for replacements) The A La Carte Restaurant menu is restrictive, and the menu is same for both day and evening times. Cocktails are premixed/syrups, not freshly main. The mini bar is a fridge, not stocked, not even with water. For an eco-hotel, the toiletries are full of naughties, ie PEGS, which was disappointing. The Buffett is vast and something different every day however the fruit at breakfast tended to be tinned which again was disappointing. I wouldn't have expected from a 5-star hotel. Some of the above I wouldn't have expected from a 4 star to be honest.. It was a really quiet hotel. It’s a large hotel and stretched out, so much so, it doesn't really flow that well. The Buffett Restaurant is at the bottom of the hotel, after my evening meal the bar /event hall is at the top.. Not an issue for me but for some it would be, there are plenty of steps on this walk. They need to open a bar on an evening down near the Buffett and A La Cart Restaurant. One of the pool bars at lunch time/afternoon is amazing for snacks and burgers. This suited me because I like to be able to order what I want rather than walk around a buffet. There are 2 pools that are heated, well aired. Once you're, its fine, but when someone says heated... I assumed it would be slightly warmed. If you get chance, try the spa! The spa was amazing. Small warm pool with a couple of jacuzzi beds, funnels with 3 various temperature showers and a sauna. This is hired out on a room by room basis, so I got this all to myself. I opted for a treatment too. I had a full body mud treatment which was amazing!! I felt so relaxed. I loved the idea of Adults only areas. In the Buffett Restaurant it works perfectly for me. However, both of the Adult pools were not heated and didn't have a bar nor WC next to them. Overall a beautiful and well kept hotel but just needs some consideration with regards ratings and maybe a few tweaks. I would go back knowing I know and what to expect, but maybe not pay the premium for 5-stars.

Our double room was a good size as was the bathroom. Entertainment staff were enthusiastic. The reception very helpful. The waiters in the main restaurant work very hard the alacarte not so much. Pool areas nicely laid out. Easy access out the back to black beaches and walkway to Los Abrigos. Daily courtesy bus to Playa . I would recommend for a short break in the sun.

Had a really enjoyable stay, nothing is too much trouble for anyone. Front of house staff were welcoming and informative,. Did not realise at time of booking how many steps and walking would be involved, but I was soon informed I could call reception and request the service of a 'buggy', whenever I needed. The bedroom was a really good size with plenty of storage, spotlessly clean and warm "earthy" coloured decor. Airport very close by, so transfers to and fro are short, but planes can be seen and heard constantly, but to me that wasn't intrusive. A very good and extensive choice of food is available in the buffet restaurant, waiting staff most attentive.