Zafiro Tropic

We have really enjoyed one week at this hotel. Great food and very nice staff. We used the photographer from Vista photo to take familyphotos. We are very pleased with the photos and the photographers were very profesionall. Recommend all that are staying at the hotel to visit them with the reception at the hotel.

We went last year and it was brilliant couldn't fault it at all but this year i was a little disappointed with a few things that had been changed Last year every night at the reaturant was a theam night this year only 2nights a week had a theam Last year the entertainment set up was after dinner they had a kid a kids show featuring the mascot yzzy which the kids loved then the main show and then the quiz, this year the kids show was an hour and a half before dinner and the mascot on did a show on Sunday and appeared for about 5mins every other night. Then the main show at 9 and quiz which followed . We preferred last year's set up. Also all the kids were made to sit back and and still while the kids show was on. Really unfair as they just want to interact especially the bubble show! I was ask I told i couldn't order cocktails during the day only at night ??? Eh? What was that about? One of the good points was you get a night at the a la carte reaturant and food was amazing!!! We did have to make a complaint about them restricting my 2 yr old during a show and telling him to move back which caused a massive unnecessary tantrum when he was just sitting watching the show nicely and really enjoying it I had never seen him so amazed and happy and still! The director then came and spoke to my partner and offered his appoiagies and then went out his way to look after the rest of our stay which was nice . Overall I can not fault the hotel it is brilliant the staff! Are friendly and go out their way to make you feel happy . The 2 David's that are there are brilliant guys and the ladies behind the bar all the staff really even down to the cleaning staff their all brilliant . I would deffo recommend the rooms are great the activities are great its a really good stay . Just those few niggles bit overall we had another good time

Our 2nd year here at zafiro tropic yet again we had a fantastic time lots to do for my 2 year old the whole team at the hotel were excellent friendly helpful and very caring to my son which was one of the main reasons we returned to zafiro tropic the hotel is very clean the food is very good lots of different selections to choose from the pool bar food was delicious too my favourite are there pizzas. We look forward to returning again thank you for helping to make our holiday great