Aqua Suites Lanzarote

Stayed at the Aqua Suites in Puerto Del Carmen in November for 10 nights on a half board basis. Not been to this hotel before but been holidaying in Lanzarote for the past 17 years. The complex and rooms where spotless from top to bottom. Cleaning staff were brilliant, with your room being cleaned everyday. Towels are renewed everyday and pool towels are provided free of charge. The safe in the room is also free of charge with just a 20 euro deposit that you get back at the end of your stay. When we arrived we tried the pool bar for a snack at lunch time and a drink. The food was amazing and was a reasonable price. On our first morning down to breakfast we were greeted at the door by Mandy. She showed us around the very large selection of cold food which you could help yourself to. I could not believe the variety of fruit that was available, I've never seen so much at any other hotel. There were fruits I'd never tried before as well as fresh strawberries, blueberries and dragon fruit. The hot food selection comes on a menu, you tell the staff what you would like and it's cooked fresh for you. You can have as much or as little as you want. There is also a chefs special on every morning. On a night time you've got a choice of around 3 difference starters, main courses and deserts. On a Sunday they do a roast beef dinner which was beautiful. Also they do a bbq night with so many different meats available you would not be disappointed, thanks Chef! We didn't stay in for many evening meals as we like eating out on the main strip of Puerto Del Carman but the meals we had were lovely. If you miss an evening meal the staff allow you to swap it for a lunch in the pool bar instead so you don't miss any of the meals that you have paid for. They also give you a choice of swapping 2 of your evening meals for two different restaurants down the old town by the harbour at no extra cost, but we are unable to comment on these as we never used them, but other guests said they were nice. Entertainment was provided a few nights, the deal or no deal night was good and also the Robbie Williams/Queen tribute night was fantastic. Overall we had a fantastic time at this hotel, all the staff go the extra mile for you to make sure everything is perfect from reception, waiting staff, chefs to the cleaners, thank you to everyone of you for making our holiday brilliant. We will definitely be returning!

This past December was my second time staying in the Aqua suites with my family. My parents visit this hotel a few times a year and I can see the many reasons which keeps bringing them back. First and foremost the staff, each and every staff member is exceptional. They will do anything in their power to make you feel at home, away from your own home. John who runs the entertainment never fails to impress. He is friendly and so much fun. We could see just how much every kid enjoyed the daily activities he puts on for them such as water polo, pool tournaments, etc. and not to mention the parents who then in turn enjoy a well deserved break. He also keeps adults entertained with the various activities he runs throughout the day and evening. Zoron and Sara in the bar are fantastic, always with a smile on their faces and work incredibly hard to keep guests satisfied, as does every other waiter/waitress. Anna in the restaurant is amazing, she is so good with guests and makes them feel welcome and comfortable with all that she does. Mandy is a credit to the hotel with her attention to detail, she is someone who my family has come to consider a friend. Finally, I have to mention Paul who is an extremely talented chef. The food is always superb, my whole family looked forward every night to what he would have on offer and we were never disappointed. Our favorite of course had to be the barbecue on New Years Day which was out of this world! Paul is not just an incredible chef, he is also a fantastic person with a fast wit. Another person who has become a great friend of the Lennon family.

Stayed here for ten days in October and all the staff were very kind and helpful with every thing you needed,the rooms were very spacious and clean,the food was good with three course every night,such a relaxing place when we went.Its a little walk to the shops and bars or five minutes in a taxi which are every where.