Hotel Lanzarote Village

Lovely hotel fantastic location Buses very cheap taxis very good on time and good price. Food acceptable Entertainment could be better. Pool water too cold Activities team very good but could do with help has a lot to do on his own. Would recommend this hotel 100 % Will be back next year. Also go to the drag show at the music hall tavern meal included in price best evening off the week. Thank you lanzarote holiday village for a fantastic week.

we stayed at the village in september , weather in between 26 and 30 degrees . the hotel was situated in the los picolas area which ws great for us as we did not want to be in the middle of puerto del carmen , it was probably about a 15 min walk to get to the start of del carmen / where there ar endless bars and shops and resturants. the hotel was very clean we had paid a little extra for a sea view room and i would recommed that you do, and a high floor we were at the side of the swimming pool and because of the way the building was built , you could not hear a pin drop at night it was so quiet , breakfast was the usuall and plenty of choice and omlettes and eggs being cooked as you waited . the evening meal was better that some 4 stars i have been in they had steaks pork chops and grilled fish always something being cooked in front of you ,lots of veg to choose from and wonderful salads , and the best soups i have every had in a hotel , tasty and creamy . there were lots of desserts and plenty of fresh fruit , i would just like to say a big thankyou to all the resturant staff , in fact all the staff we came across were pleasent , and always had a smile for you , the room was lovely and clean with very comfy beds and a very large balcony. thankyou the village hotel for a lovely stay and we hope to be back soon

After reading the reviews, we decided this would be ideal after losing our original holiday with the Thomas Cook situation. Will keep it as brief as possible as I know the hotel will reply with their version. The good: very clean hotel, rooms spacious, cleaned to a very high standard. The bad; reported noises at night keeping us awake. Was told it was reported to manager. Next night the same, finally we spoke to a receptionist who called the service team who met us in our room. He knew immediately what it was; the strong wind was causing the outdoor patio furniture in the upstairs room to vibrate and move around. He quickly fixed it, but two hours later it was the same. We found him and he agreed it was awful. He went away and came back having removed the furniture. No further issues- thank you, but why did it take so long? It is windy in Lanzarote, we cannot be the first to experience this? Food- there are no vegan/vegetarian options listed. There are chips, rice and pasta, but nothing state if they are cooked in the same oils as the chicken nuggets ( for example). We asked but were met with a blank reply from the chef. We discussed with reception who said there was a book available with all the dishes ingredients listed. The book is kept behind the bar and is as thick as a brick. It’s the first restaurant we have ever stayed in that has no descriptions. The peas have tiny bits of ham in them, the bean sprouts had small bits of chicken mixed in, no description whatever. Same with the yogurts, salads and all deserts. The receptionist said they didn’t cater for vegans and we should have checked on their website. Never experienced this in Lanzarote before & told them the Sentido has a separate vegan/veggie area in their restaurant. We were all inclusive and had to eat out every night. We said we were not happy. Our room number was taken and told that the manager would be in touch - didn’t hear a word from anyone- so disappointing.