Sirenis Hotel Club Siesta

Stayed for a week -having last stayed on Island about 30 years ago.Not very impressed with the negative reviews posted recently as everything was excellent-modernised/good choices of food/excellent staff throughout/spacious well equipped rooms.Best bit was in older part adjoining modern hotel are 4 separate rooms to relax in/plus internet &games room leading onto excellent bar.Real coffee served from 1030 which rare nowadays.Once a week able to dine outside grill restaurant which also excellent.About 1 km walk to bridge down slope and then town itself plus marina sighted ahead.Good sized pool and abundant sunloungers-BUT still people put towels on them-bonkers.

Pros Most of the staff (especially Luis) was amazing but they work so hard from morning to night and it began to show as they were so tired, this did sometimes reflect on the service. One member of staff to maintain a bar with over 100 rooms is not enough. Cons When we arrived and before we had even checked in we were asked for 50 euros tourist tax!!! We arrived in the early hours of the morning and there was no food or drinks available (other guests told us they were looked after so it clearly depends on who you get on shift as we had to go to a bar opposite and pay!!!). This hotel sadly does not reflect the advert written for it! All inclusive it is not this, you have to pre order and select a package deal for the mini bar!!! Drink and eat when they say, as there are time restrictions. We were 3 weeks from the end of season so they kept running out of items: ice-cream, beer, onion rings... I asked for dietary requirements and this was adhered to for ONE day! Food was always cold from the hotel counter and we had to use a microwave to heat it up. Drinks were served by staff in the restaurant ("canteen") but they were too busy so you had to keep chasing someone for a drink as unable to help yourself!!! Drinks were served in plastic or paper cups to save on washing up but many, many times mine had lipstick on. Drinks were okay but watered down and 3/4 of the glass was ice so unable to taste drink. Entertainment was one guy who worked when he wanted and not to the timescales on the notice board, he chose activities to suit him and not the crowd, he turned off 'his' music which was on loud speaker and on repeat (same old songs) when he took a break so as "for the great pool scene" there was no atmosphere (thus making this a retirement home), therefore I would not recommend this hotel for entertainment as basically you had to make your own (which isn't a problem BUT we chose a hotel which was meant to have this included day time and evening time so extremely disappointed). It rained for a couple of days and was told to play a board game, which had pieces missing and was covered in food debris. In over week I did not see any aqua aerobics, water polo or volley ball as your website and their schedule states - it was a joke. I even asked him several occasions what is available and he said nothing, no-one wants to do anything. So one day we turned up with 2 other couple and said we want to participate he "let us" have 2 goes and said times up!!! We were there a total of 10 minutes and he were not allowed to continue the game without him, he left and when and sat in the bar chatting up any single women he could find, so insulting. Evening entertainment was ridiculous, he half hearty called out bingo numbers for 5 minutes then a 20 minute quiz before closing for the evening, entertainers were not around 'it was end of season". Plus the ceiling and lights were dripping with water when we showed the staff they yes YOU need to tell someone to get fixed!!! As for the a la carte restaurant 'you were only allowed to use one visit per stay'!!! Pool side grill was one guy cooking for the whole hotel and was basically anything they had available deep fried! As for the spa - this was not mentioned or highlighted anywhere! Same as the water taxi! With all this i feel robbed as this was not worth the money we paid and having known all this would not have booked this place, It is very sad as it has so much potential. We spoke to the rep but she was clueless and went home after a couple of days so had other reps who really didn't care either.

Hotel staff & food was excellent , very clean hotel , restaurant staff always smiling and can’t do enough for you . The room we had for a 11 night stay room 226 was a lot smaller than most rooms , no storage space whatsoever for clothes ect the other rooms were longer and wider with either chairs or sofa ‘s and a dressing table in and much brighter , this was disappointing for us , my husband had e-mailed ahead and asked for a nice room as it was was birthday , so I was disappointed especially when I seen inside the other rooms , when they were getting cleaned . Been to this location 2 times previous to the Don Carlos adults only 5 minute walk away , Beautiful location and 10-15 minute walk to promenade, same to bus station and harbour for all boat trips .