Hotel Riu Don Miguel

The Riu Don Miguel is one of my favourite places to stay when in Gran Canaria. This year alone I have visited here on four occasions and it is consistently excellent. The rooms aren't the most modern and yes the bathroom could definitely do with a refresh and a walk in shower but overall the beds are really comfy the air conditioning is great and the cleaning staff do an excellent job. By far the best thing about this hotel is the staff they are so welcoming and offer genuinely amazing service. As for comments about the manager we have always found her very professional and she clearly runs the hotel well as there are always repeat customers. I have always found the food varied and to a good standard. They even offer an Al la carte restaurant if you want some variety. I would seriously question any bad reviews about this hotel. I have stayed at many Riu Hotels usually the palaces but this hotel is by far my favourite simply because of the staff and location. Excellent as always.

Visited here last week with my partner and we both had a great time at the Don Miguel. We arrived late on a Saturday evening but the receptionist was still happy to run through all the necessary check in information. We weren’t expecting to be able to have anything to eat but after finding out dinner runs until 10pm we were pleased to know we had the option of eating. The food was good, not great but a decent variation of food options was available at both breakfast and dinner. The rooms were big and clean, the balcony was huge and provided a great little sun trap for evening sun while getting ready for a night out. My only gripe with the room location was the far elevator was out of order the entire week, which was a little annoying as our room (465 on the top floor) was quite a walk away from the restaurant/pool. Room tip - If you have mobility issues, request a room on the ground or first floor as I believe these are larger and easily accessible. The staff, particularly the poolside bar staff, were always pleasant and would be more than happy to go out of their way to provide top level customer service. I’d recommend this hotel to anyone looking to predominantly visit the Yumbo centre as our room overlooked the side entrance to the Yumbo. We also got a private taxi to the airport and so only had a 20 minutes transfer which was great. Check out tip - check with your booking agent if a late check out option is available, we were not offered this and got a bit bored waiting from check out (11am) to our airport transfer at 6pm, however the hotel does offer a secure luggage drop (in view of reception) and a decent sized changing/shower room. All in all, a very pleasant stay at the Don Miguel. Definitely worth a look in for future holidays back to Gran Canaria.