Hotel California Palace

Typing this review on our last day: Positives - the hotel itself and facilities are great - housekeeping change towels daily and all staff are really attentive to you Fridge was hired at two euro a day and really useful - safe was hired to at cost of 50 euros but you do get a deposit back of 10 when u check out Now the big big negative - THE FOOD !!!!!! I would be giving this hotel a rating of close to five but that can’t be done because the food is not to the standard of a four star hotel All food is served buffet style which is understandable but when it is served it goes onto a cold surface and the lights used to keep the food hot are not strong enough so the food gets cold very quickly so the only way available to heat it up is the one and only microwave yes folks a bloody microwave in the restaurant!!! I’m sorry, a microwave in a four star hotel is simply unacceptable The flavour and quality of the food is poor and that is simply down to the chefs - they can’t cook / all fish and meat was dry and tough - they don’t treat their ingredients with any love or respect and they should be ashamed of themselves Suggestions : Please please please have a chef on a hot plate in the morning doing omelettes - that would go down a storm Sack all your chefs and replace them with chefs who love produce and treat it with respect Have a themed night at dinner - eg Chinese, Spanish, Italian More local food please- I would have loved to have tried tapas, gambas, pulpo etc Have an a la carte option - people will pay extra for a good steak !!!!! I would go back but I will be sticking to the option of breakfast and lunch in the hotel but eating out for dinner - the hotel management needs to have a serious look at themselves as far as how they feed their guests because at the moment it’s not four star it’s two star

I have just spent a week in this hotel with my husband and it is definitely had the worse food we have ever being served. Choice was very limited and always just barely warm. Restaurant manager staff were very slow and unfriendly. I was sorry I had ignored all the bad food reviews Regarding this hotel and giving it a miss

For what we paid for a 1 week hols at the end of August through Tui (family of 4. Girls aged 11 and 9), we were more than happy with the hotel. We normally go all Inclusive but we went half board and after reading some negative reviews, we were slightly worried about the food etc. Overall, the food was good, ok we've had better but there was always something there for us all. Rooms were clean and had a nice view of the pool on the 3rd floor. Safe cost €20 and extra €10 deposit. Fridge was free. Nice pool, plenty of sunbeds. Can't comment on entertainment as we went down the main strip every night although I think it was quite basic. Location around 10-15 min walk from the beach and another 15 min walk to main strip. Spar 2 min walk from hotel, stocked up on water and beer for fridge. Nice beach, must see the water fountain show behind House of illusion! Very, very busy resort this time of year. Lots of police around and felt safe. Bought bus tickets from busplana opposite the hotel to go to portaventura, had a 3 day pass, again very busy, lots of queuing especially the waterpark. Had an evening in PortAventura also and stayed for the parade which was a great evening. Overall had a great stay and would recommend especially if you can get a good price.