Cap Negret Hotel

Not the best start, arrived at 11.50 and was told that the room 114 would be ready by 16.00. Was offered, as per previous reviews a more expensive room which was politely declined. Went out for lunch and arrived back at 14.55 to find the room still not ready with new arrivals having a room ready!! This does not seem very well overseen. Further updates will follow, hopefully more positive!!

Very nice hotel. We were there 23rd July for 11 nights. Lots of Spanish go to this hotel. Great location. Breakfast was great. So much choice!! Evening meals, this was very very busy. We stayed B&B, pleased we didn't book half board. Wouldn't have wanted to contend with this cattle market scenario each evening. 10 minute walk to promenade. You can use the hotel courtesy bus but you need to add your name to list early in the morning. Train station is very handy. We went to Calpe but it is a long walk down the hill to sea front. Get a taxi back up the hill. Nice little bar at Calpe station to cool down with an ice cold drink. Altea old town is a must. Italian restaurant over the road to hotel is beautiful. Staff are very friendly too. Totally recommend. Our room wasn't cleaned properly. Bathroom was not cleaned properly during our stay. I had to remove bedding and put it on the floor for it to be changed. Looking back I should have reported this at reception but didn't until checking out. This hotel could be worthy of excellent rating but cleaning let this down.

We had a great time in this hotel. Great rooms, nice private beach. The quality of the food in the self-service restaurant was great! Drinks a little expensive. We liked the many details, like the free snacks delivered at the room. We will come back! However, some things could be improved: - Smoking policy. Many people smoke in this hotel, also at their balconies. There are no signs that smoking is forbidden at the room. So, if you open your balcony door, it is very likely smoke from the neighbour enters your room. - Smoking at the pool bar / terrace. There are no smoke-free areas. In the night, this is horrible, as many guests smoke a sigaret after dinner and during the entertainment night. I understand this, but at least the hotel should make a smoke-free zone. And please remove the ash trays! It is like the hotel is inviting people to smoke, with ash trays at all tables. - Some staff members are not very nice, and slow. Especially at the pool bar, where some were really unpolite. No smile, no "thank you". - The general issues that all hotels suffer from in high season: guests that put towels on the beds near the swimming pool to "reserve" them. Not allowed, but the hotel also does nothing to prevent this.