Hotel Porto Santa Maria

What a first class hotel. Ideally situated close to the Old Town where there are plenty of restaurants and bars the food looked excellent but as we were half board we ate at the Porto Bay. The food was outstanding well prepared and a different theme every night. The staff were very friendly always with a smile. We had a suite which was comfortable and kept very clean by the staff. Plenty space to sit out in the day time we always went up on the roof were the sun beds were more comfortable and also had its own Jacuzzi. The bar prices were a little expensive but with supermarkets near by nothing to stop you buying a bottle and sit up on the roof top at night to enjoy the views over Madeira. Will most definitely visit the hotel again.

This hotel never fails to deliver! Staff are wonderful, buildings and grounds are impeccable, every time we go back it just never fails!The setting is first class with everything so close, perfect.Many thanks to you all again and see you next year,

Perfect location right by the Old Town and overlooking the sea with direct access to a wonderful flat promenade, great for walking Spacious room with well equipped bathroom, kitchenette facilities and a pleasant balcony. Hotel had a very relaxed vibe, it was clean, neat, tidy and clutter free. All staff were courteous and helpful. Check in was smooth and welcoming. Reception staff were extremely helpful in dealing with any queries. The lady who welcomed you to breakfast obviously loved her job and offered a very warm welcome. Staff were attentive in the restaurant. Nothing was too much trouble for the staff at the outside bar and the indoor bar offered a relaxing atmosphere in the early evening for 'Happy Hour'. Sunbeds were plentiful at any time of the day during our stay. Rooms were cleaned to a high standard and toiletries replenished as were tea/coffee etc. Our only complaint was that the balcony door was left unlocked every day and being on the ground floor we felt this could have been a security issue. Only ate at the hotel one evening at the BBQ and would highly recommend, it was delicious. Hotel bar made fabulous cocktails, half price between 6pm to 7.30pm. Lots of restaurants serving geat food in the Old Town and staff trying to coax you in were relly good natured if you acknowledged them and said, "Maybe another night". Flair Spot bar know how to make cocktails...fabulous. Loved the Porto Santa Maria Hotel and the surrounding area has a lot to offer.