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    Hotel Riu Palace Madeira

    OOOOO Plus

    InCanico de Baixo, Portugal

    TripAdvisor Traveller Rating

    trip advisor

    Based on 2091 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    This lavish hotel gets front-row views of the ocean – best enjoyed from the two pools. And there’s a spa here, too.

    Terraced into a hillside above Canico’s waterfront, this grand hotel looks out across the Atlantic. The two pools get some of the best views in the house. And across the road, you’ll find a pebble beach.

    The décor has an air of Victorian chic, from the plush lobby to the two restaurants. There’s a spa, too, while the bar teams classic cocktails with live shows. The centre of Canico is only a 10-minute drive away.

    • Rooms: 327
    • Lifts: 4
    • Building: 1
    • Floors: 8
    TRAVELIFE CERTIFIED

    This hotel meets global standards on how it's protecting the environment, looking after staff and supporting the local community.

    Things you'll love

    • Oceanview pools
    • Courtesy bus to Funchal
    • Free sauna and gym
    • Free Wi-Fi

    Location

    • 2km to the centre of Canico
    • 2km to shopping centre
    • 50m to bus stop
    • Daily courtesy bus to Funchal, excluding public holidays
    • View Location

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Minimum 4/5 Trip Advisor score
    • Luxury properties
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    SPECIAL OFFER

    Honeymoon Offer

    Free bottle of sparkling wine and fruit on arrival for honeymooners.

    FOOD & DRINK

    All Inclusive

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast, late Continental breakfast, buffet lunch and two sittings for buffet dinner. Selected local and international alcoholic and non-alcoholic drinks 10.30-24.00. Tea, coffee and cakes 15.30-17.00. Ice-cream 13.00-17.00.

    Facilities

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      accommodationData.facilities
    • 2 outdoor pools

      The two outdoor pools are placed side by side and set in sunny terraces that make the most of the sea views. One pool is also heated during the winter months.

    • Buffet restaurant

      This restaurant offers buffet breakfast and live cooking stations. As for dinner there's a three-course buffet and themed evenings. Just to let you know, men will need to wear full-length trousers at dinner.

    • Pool bar*

      For refreshments by the pool and light fare offered at lunch times. Meals and drinks are included if you've booked the All Inclusive package.

    Rooms

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    High quality hotel
    09 Sep , 2019 DaveTM1, 186394
    Relaxed hotel with high standards, nothing too much trouble for the staff who are very professional. The hotel is in an area of Madeira that gives good access to all the tourist hot spots either by organised trips or car, public transport is reliable and an efficient way to get around. The hotel provides a free shuttle bus service into Funchal which is great if you wish to visit. Would highly recommend.
    Perfect for RnR
    09 Sep , 2019 269sharon, 187052
    Lovely hotel, I don't think it is "dated" at all as some former reviews suggest. It is elegant and immaculate and the service is second to none. Food really nice and varied. Don't come here if you want to party (entertainment is very low key) and don't come here if you like a stroll into the town as it is out on it's own pretty much and Madeira is EXTREMELY hilly**. I never saw the daytime entertainment which was a shame as I saw the timetable and there were a couple of things I would have liked to have done but wasn't sure where to go or if I would be the only one. I was little disappointed that my sea view was very "partial" but really it didn't affect the enjoyment of my holiday or this hotel. **The courtesy bus into Funchal 3 times a day is EXCELLENT so you can definitely make use of that. Had a massage in the spa which was very nice. Madeira has no sandy beaches. The all inclusive drinks package is very nice, however the pool bar "snacks" aren't up to the standard I would expect from a Riu Palace, the drinks round the pool if you are AI are definitely not as nice as if you are paying at the till (note the glasses and sizes). However the main bar drinks are fab and the main restaurant food is fab. Didn't try the speciality restaurant as the menu never tempted us when we compared it to the main restaurant. Hotel only 15 mins from airport, but no airport noise. All in all a great stay for a week in the sun.
    Nice
    08 Sep , 2019 Trinnyessex, 946454
    Visited here with my sister in law who has been a few times . My first . Thought this was an adults only hotel as when she came previously it was . Fortunately as it was beginning of school term only a baby and child was here. Had a lovely room overlooking pool and sea on 4th floor which we requested and 2nd sitting for dinner table 41 ideal . Food was great throughout the week and all the staff were helpful and friendly . Loved the drinks and it was a chilled out holiday . Used the free shuttle into Funchal and came back on the local bus no155 2.20 euros. Cable car worth a visit . No sandy beaches nearby but to the left of the hotel about 200m rocky beach and as long as you have pool shoes or sandals not a problem getting in the sea . Lifeguard patrolled on his surf board . All in all a great week . Met some lovely people and would recommend.
    Nice relaxing break
    08 Sep , 2019 LoiusaMay, 186268
    We have just had a week here and we had a nice relaxing break. Rather than write loads it is easier to just list all the pros and cons that we feel as follows: Pros: Spotlessly clean everywhere Lovely friendly and helpful staff Excellent choice of food - all well presented and/or well cooked Plenty of sunbeds availabe and pool towels Quiet by the pool - no music blaring out Comfortable beds Our room had plenty of wardrobe and drawer space Fridge in room Water available from reception whenever needed Easy access to promenade from the hotel - you use a security number on the gate to get back into the hotel Courtesy bus to Funchal - places need to be booked the evening before travelling Cons: No tea/coffee making facilities in our room. You have to ask reception for a kettle. The fridge was empty - no mini bar The lighting wasn't very bright in our room No iron or ironing board Smoking was only restricted in a few areas Not all drinks were in the All Inclusive package. Many incured a 30% reduction This hotel is advertised as a Riu Palace but we think it needs a really good revamp to the rooms to match the other Palaces we have stayed in around the world. All in all we did have a nice break though and are pleased we went to Madeira.
    Perfect
    08 Sep , 2019 Passport681272
    Went to Riu palace in Madeira for my husbands birthday. Hotel staff are welcoming, friendly and very informative and they make your birthday special. Complimentary bottle of champagne and the waiting staff sing happy birthday. Hotel is clean. Food was amazing-usually we’re not lovers of all inclusive but there was plenty of choice. Plenty of sun loungers around the pool. We had a lovely chilled week.
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    Special Assistance

    This property is generally suitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally