TUI MAGIC LIFE Plimmiri by Atlantica

Can one mistake move a hotel from 5 to 2 stars? Yes! Upon arrival 3.30 AM one of our three rooms was not ready but after half an hour that was solved. We went over to the rooms and our friends entered their room. Problem was, that someone was already in that room, sleeping! Moving out quickly and as far as we know, without wakening the people inside, we went back to the reception. We then had to wait in one room until 6 AM before all was solved and shared one room until then. Asking for compensation to have a late checkout the answer was no. Our friends however could keep their room until 6 PM, so we had to share again! Plane doesn't leave until 1.30 Pm. The hotel, the people, the staff and litterally everything is fantastic but this single mistake is really bad. To give arriving guest an occupied room is a total disaster and refusing to compensate with late checkout is at least quite bad! Go here, absolutely but be careful when you enter a room late at night!

We usually choose Family Life but decided to retry Magic Life for a change as our children are now 7 and 12 and more interested in sport and activities and do not want to go to kids club. This hotel did not disappoint. The family room was spacious and in a great location near the relax pool and snack bar. The entertainment team were brilliant and there was an array of classes on offer from Zumba, Indoor Spinning, Aqua Cycling (this was a real novelty and great fun), Aqua fit, family football and really good tennis coaching sessions (our son really enjoyed these sessions with Stefan the tennis coach). You can go out mountain biking with a great guide (not a relaxing cycle! More challenging). The food was also really good and there was a variety of dishes. The buffet restaurant has different seating areas so you don’t get the ‘canteen’ feel as you do in some all inclusive hotels. It has 3 a la carte restaurants which were all good. We particularly enjoyed the Greek Taverna and our children loved the Downtown restaurant which serves burgers and fish and chips. The water sports here are also good as you can just pop to the beach and take out a kayak or do more adventurous watersports if you prefer. The evening entertainment was also good and offered some variety from amphitheatre shows, silent discos, night walks with a difference, open air cinema and social media parties in the bar. This really appealed to us as a family as it was different every night. The hotel is spotlessly clean and the hotel staff are amazing. We need to give one of the hotel staff a special mention - Ronaldo who worked in the Taverna and the main restaurant as he offered amazing customer service. So friendly, helpful, funny and nothing was too much trouble. The Coffee House was also a nice relaxing place. Try a Frappe Float while you are there. If you choose this hotel you do need to be aware that it is literally in the middle of nowhere and there is no town nearby to walk to so you are very much stuck to the resort only. We hired a car and visited Lindos which was lovely but very very hot whereas back at our hotel, although it was hot there was a nice breeze. I would recommend this to families, particularly with children in their early teens.