Rodos Palace Hotel & Garden Suites

The word "Palace" at this establishment is by no means an understatement. The general atmosphere was very comfortable, the rooms to die for and air-conditioned private suites made me not want to fly home! The staff were very friendly, with great knowledge of cocktails and the food being served.

This hotel was absolutely beautiful and we were not disappointed with our room. or the amenities offered, the swimming pools, the lounges, etc., The Dome area covering the indoor pool was incredible, certainly in the evening when the dome came alight and the entertainment was inside. However, as in all hotels that have buffets the food as never hot as people tend to leave the heated containers open, not replacing the lid. However there are three other eating places that you pay a small charge for, not mentioned in brochure, but the issue that i had was the fact that there was a Nespresso coffee machine in the room and although we did not use the pods we did boil the water to use the cappuchino sachets that were there and the tea bags, but when i asked them to be replaced i was told they were chargeable. I felt this was disgusting I am 80 years of age and have never, in all my holidays, been charged for using the tea bags or coffee sachets in the room, and they weren't cheap, the cappuchino sachets were 2.5o euros each and the tea bags 1.50. It was pointed out to me that there was a card mentioning this service and although I know fridge drinks are payable I have never ever been charged for coffee or tea bags I paid 12 euros and realised if everybody made the same mistake they pocketed about 10.000 euros every week. Actually the deal waw all inclusive anyway so I could have had these drinks from the bar, although they charged 3.50 for a cappuchino when you could have spirits for free. I must admit I thought this very poor.

We booked a double room online and were presented with amazing images. We arrived and were very surprised when we were taken to a run down and awfully dated room. We asked to be moved and were told it was not possible (the rooms were incredibly dusty and dated). The visit just continued to be worse - the pictures looked like the pool area was nice and modern but it was just overly crowded and interrupted by daily entertainment by staff. Also which hotel charges for ice? Altogether a completely disappointing stay from start to finish. Wouldn’t recommend.