Mitsis Alila Resort & Spa

Spent last week at this hotel and to be honest was slightly disappointed with certain aspects of it. Staff apart from couple or prickly receptionists were lovely. Room was great with lovely sea view, walk in shower and separate bath. Kept very clean and towels provided daily. Bars - couldn't find the pool bar, beach bar was ok. Main bar situated at end of reception area which you could miss as not many people walked up that end of the hotel. To take a drink outside you had to battle with doors so as to keep air conditioning on inside so tricky. Best bar was night bar situated on terrace with beautiful views and maybe this should have been main bar as near main restaurant and easier access. Did not try the wine or champagne bar because these were partially enclosed so rather claustrophobic and airless with no views at all. Main restaurant was ok breakfast was lovely. I found some of the food offered at lunchtime and evening too heavy, i.e lots of meat and chicken dishes in heavy sauces and hardly any fish and not enough choice of greek food, ie souvalaki etc which at the Laguna was on menu most days. The best meal I had was on the last evening which was the Greek evening. I had salads most of the time. We only ate in the Greek and Italian restaurants which were fine but exceptionally slow service with the drinks. We did not eat in the pita corner, creperie, mexican, as these were partially enclosed and it was like eating in a sauna close to the spa which was quite depressing in a basement and semi basement . We did try to eat in the ouzerie but it was quite small and again partially enclosed so not much air about. Sad because these restaurants were one of the main reasons we booked this hotel. I think the a la carte restaurants would have been better placed near the night bar on the terrace with views and fresh air rather than relying on air conditioning machines to try to keep them cool. The other bugbear was there were no toilets on the ground floor near the main bar or restaurant and you had to go to semi basement or basement for these. One elderly couple had to go together because they would get lost on their own they said! I was rather dissapointed in this Mitsis hotel as although beatiful I didn't think it was as good as for example the Laguna. I did however enjoy the break as the weather was beautiful and the beach and sun beds lovely and the service from the waiters excellent . I was astounded to be told it was 100 euros to keep our room by one receptionist. I went back later on to be told we could use a shower room and leave our luggage in a locked room which was what we did. However, the first receptionist did not offer this facility!

We stayed at Alila hotel for 7 nights and experienced one of the best family vacations we ever had. The hotel is beautiful and clean, almost everyone on staff is so friendly and helpful, food quality and variety is amazing. Wine bar, tea time and waffels & ice-cream snacks were great times during our day. Beach and pools were also great, sea water were crystal clear and water temperature were so nice for this time of year. Weather was great for us - warm enough during the day to relax at the beach and slightly cool at evening to enjoy the sea breeze. We don't typically write reviews, but in this case we felt Alila's staff have earned it. Highly recommenced !