Palatino Hotel

The hotel was perfectly situated a short distance away from the buzz of the main town - just a 5 minute stroll to the sea front and all of the restaurants. The area was extremely peaceful with lovely views of the sea and mountains and the front and of the pool at the back. The breakfast was plentiful with a good choice, the staff were very friendly and were very helpful and pleasant. The receptionist changed our room for the second week at our request so that we could have a room at the front- recommended as the hot sun shines into the balcony at the back each afternoon and evening making the room very hot. However the rooms do have aircon- which is free, a fridge which is a bonus and we were provided with a kettle at our request. The pool is great, large enough and clean, the bar serving drinks from 11am until very late in the evening. Rooms were cleaned daily and towels changed regularly The reception staff were extremely helpful particularly the younger lady who arranged also for a bottle of wine for our room on our wedding anniversary. Our 2 week stay was made extra special by the hotel and staff. I cant thank them enough for a wonderful stay!

All the comments about pool bar staff are true however it didn't have clear opening times, they ran out of vodka, prosecco and draught Mythos. Often the girls had to go and stock up leaving the bar unattended for up to 30 minutes. Management should have made sure it was stocked daily. We enjoyed our holiday but can't see why people go back year after year. Our room wasn't cleaned properly but the beds were really comfortable. The fridge and free aircon were very welcome. The shower cubicle is so small as others have said. The view from our room 221 was stunning though and We miss the tranquillity. We only went for breakfast once in our 2 week stay which wasn't for us. Kefalonia and particularly Lixouri felt very safe the beaches and views were amazing the people lovely.

We gave this hotel a 4 overall but some points are a 3 or 5. 5 - Our room had an amazing view of the whole bay and mountains. The view from the pool area is also great and the pool is exceptionally clean and well maintained. Pool bar staff lovely. Plenty of sun loungers. Hotel only 5/10 minute walk from resort centre. Hotel grounds are beautiful and hotel is freshly painted and looks modern. Really happy with our room which had a great shower and comfy bed. Free air con. 3/4 - the breakfast was decent for a continental but could have made slight improvements. The hot food was cold and the air con unit blew out air right above the fresh watermelon tray which doesn’t seem hygienic. The quality overall of the food was good the Greek yoghurt was amazing and the homemade jams. The cleanliness could have also been better, our room was not properly cleaned on arrival, there were marks on the floor with bits of hair. Our balcony wasn’t cleaned either throughout our whole stay. Also as the water mineral content of the tap water is so high it stained the glasses and cutlery, this is understandable but the cutlery wasn’t wiped so it was hard to tell of it was the water stains or dirty. Fresh towels were provided whenever needed. The reception staff were brilliant and lovely and helpful when needed. If we were coming back to Lixouri this would be the hotel we would stay in.