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    The Island Hotel

    OOOOO Plus

    InGouves, Heraklion Area, Greece

    TripAdvisor Traveller Rating

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    Based on 2430 reviews

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    ABOUT THE HOTEL

    • Official Rating
    • Free Wi-Fi

    Part of our Platinum range, The Island Hotel scores a double coup – a beachside setting and design-led interiors.

    This beachfront hotel has a pared-back exterior of whitewashed walls and mosaic-stone pillars. But the style’s ramped right up inside. Think contemporary furniture, polished wood floors and spot-lit ceilings.

    The dining scene is made up of a buffet restaurant, an Italian place, a taverna and a laid-back eatery by the pool. You’ve got a good tally of activities in the day, and there’s easy-going entertainment come sundown.

    • Rooms: 298
    • Lifts: 2
    • Buildings: 31
    • Floors: 2

    Things you'll love

    • Adults only
    • Beachfront location
    • 4 restaurants

    Location

    Platinum

    Holidays in premium hotels

    • 4T and 5T hotels
    • Properties for families through to adults
    • High-quality hotels around the world
    • 20kg luggage allowance with TUI

    Find out more about Platinum »

    SPECIAL OFFER

    Fruit and Wine Offer

    If you're a returning customer, you'll receive a bottle of wine and fruit basket in your room.

    Birthday Offer

    If you are celebrating your birthday during your holidays, you will receive a cake - either in your room or served with dinner.

    FOOD & DRINK

    Half Board

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    • Breakfast
    • Lunch
    • Evening Meal
    • Drinks
    • Snacks

    Buffet breakfast and dinner, with 1 visit to the Taverna à la carte restaurant per stay.  

    Facilities

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      accommodationData.facilities
    • 3 outdoor pools

      With showers, double daybeds, sunbeds, parasols and double hammocks.

    • The Kitchen buffet restaurant

      This is the main restaurant serving Cretan buffet breakfast and dinner. Just so you know, there's a smart casual evening dress code here with full-length trousers for men.

    • The Stone*

      This eatery is contemporary in style, with natural tones running throughout. It offers Mediterranean dishes all day with waiter service.

    Rooms

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    • Double Room with Garden View and Balcony or Terrace

      Styled with modern furniture and warm tones, these stylish garden-view double rooms come with a balcony or terrace offering outside space. They feature air-conditioning, satellite TV, Wi-Fi, and slippers. There's also a sofa-bed or an armchair in the bedroom.

    • Double Room with Sea View and Balcony

      These stylish sea-view double rooms come with air-conditioning, satellite TV, Wi-Fi, bathrobes and slippers. There's also a sofa-bed or armchair in the bedroom.

    Best Hotel Ever
    06 Feb , 2020 Israel1212
    Hands down the best hotel I've ever stayed at. Can't beat the view! Counting down the days until I can stay here again. The staff is professional and attentive. The hotel is kept clean and the rooms are amazing!
    30 year anniversary
    22 Nov , 2019 Sue W
    Fab hotel, staff, service, location. Nothing too much trouble. Return every year and treated like Island family. Restaurant is great and good choice of food for all tastes. Standard of cleanliness is first class. Delightful pools and superb spa. See you in 2020 you lovely people
    Lovely hotel
    26 Oct , 2019 snowing12018, 186269
    We have just returned from a weeks holiday at the Island Hotel at the end of their season. The day we returned home was the day the hotel was closing. Great holiday. Staff friendly and helpful. We were half board and the food was excellent and loads to choose from. We were given extended check out time on our last day for free and also complimentary lunch. Hotel itself is excellent would definitely go back. Very clean a number of pools and loads of sun beds Beach was only across the road and it was lovely. The area was obviously a bit quiet due to end of season but we did not mind that. Plenty of bars restaurants were still open. Resort is 30mins from airport. Highly recommend it. I think our only criticism is that we did not know why the long trouser policy in the buffet restaurant in the evening? Many people in jeans and trainers so I think tailored shorts should have been allowed.
    good hotel
    26 Oct , 2019 denver g
    The restaurant staff were friendly & helpful. The hotel is in a good location. The food was varied & fresh. Very convenient for the beach & plenty of sunbeds.The reception staff could benefit from a training course on how to deal with customers arriving as on arrival they treated us like schoolchildren,. However everything else was fine
    Great Hotel
    26 Oct , 2019 S_Wilkinson01
    A lovely hotel and super friendly staff. Spotlessly clean. Rooms cleaned thoroughly every day. We had a shared pool room which was great. Lovely beach on the other side of the road to the hotel. The food was as not as hot as I would of liked, if not for this I would of given 5 stars, but plenty of choice. I have seen many comments about the open view into the bathrooms and the hotel is being marked down because of this, there is a blind that can be pulled down to make it private. I don't think people are aware of this. The toilet does have a door on it, so don't be put off by staying at the hotel because of lack of privacy. I think the hotel should point this out to all.
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    View all  2430  reviews

    Special Assistance

    This property is generally unsuitable for those with reduced mobility. Having said that, we understand that everyone has different needs, so feel free to contact our Customer Welfare team or visit our accessible holidays page if you have any questions.


    Our Customer Welfare number is 0203 451 2585. Lines are open Monday to Friday 09.00-19.00, Saturday 09.00-18.00, and Sunday 10.00-17.00. Calls from UK landlines cost the standard rate, but calls from mobiles may be higher, so please check with your network provider.

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    Items marked with * incur extra charges which are payable locally