The Island Hotel

The Island Hotel whilst very pleasant was far too big for our liking. We were in room 969 and had a good five minute walk to and from the room to reach other areas of the complex. Whilst we had paid for half board we stopped using the buffet style restaurant after two days due to the impersonal environment and overcrowding. Meal times should be pleasant but sadly we did not enjoy the restaurant. However the food was nice I have to say but the overcrowding was not. Mostly staff were very pleasant and hard working, an asset to the hotel. Our room was very comfortable, especially the lovely comfy bed. Also nice to have a bath tub. Outside our room was a pool and whilst there was never anybody else using it the plan was that it serviced three apartments. Lots of other pools and amenities to use. A good quality hotel .

A wonderful hotel in every way. Staff are exceptionally good, friendly, helpful and professional. Any request was met with the response " but of course". Food very good indeed beautiful salads and cakes, lovely fresh breads and a different theme for main course each evening ie Indian Asian Italian and always Greek dishes available. Vegetarian choices were brilliant as was the fresh fruit. At breakfast a full English, good fruit juices, porridge, waffles, crepes, and freshly cooked omelette etc. Rooms were spacious and well equipped we had a large balcony with sea view which was delightful. Room cleaned each day to the highest standard and the whole hotel was spotlessly clean. Particular thanks to Julia the restaurant manager who was so helpful to us. All the restaurants and bars were good, the pools beautiful and sun beds always available. The sandy beach and sea are literally a few metres away and sunbeds free for hotel guests. We were so impressive with this absolutely outstanding hotel we have booked a further stay in late August. We have travelled widely over many years but would rate The Island as one of the very best we have ever stayed in

We stayed here from the 21st of may for seven days ,the hotel was perfect, the food was fabulous and I can't praise the staff highly enough our room was cleaned to a shine and we were given bottled water for our room daily ,the grounds were neat and tidy ,the beach opposite the hotel had plenty of sun loungers,we flew from Glasgow with Tui,a bit of an early start but that was the only problem as we were well looked after on the flight If I may add the TUI rep in the hotel told us that we could buy, for €40 ,a fast track through the airport, relax enjoy a glass of bubbly in the TUI lounge and that Heraklion was the fifth worst airport in the world, (its not even in the bottom twenty)nonsense we went through with no problems and were leaving on the same bus from the terminal to the plane as those who chose to pay,the airport is well run and perfectly clean. We did two trips one to Knossos which was brilliant and Veta our tour guide was hilarious ,the other was Rethymno and Chania which was six hours on a bus all in Rethymno is beautiful and we and others would have preferred more time there.All in all it was a fantastic holiday,made special by ALL the hotel staff and the local shop and bar owners