Nasos Hotel

Our second visit to Corfu, booked through TUI. Initial impression was very positive. Very attractive hotel with nice room, modern bathroom and a very comfortable bed. Unfortunately, that's where the positive ends. Penny-pinching attitude throughout, with no kettle in the room, meaning you were expected to buy tea or coffee at the bar, which didn't open until 8 a.m. so forget about a lazy cup of tea in bed! Half-way through the week, they started charging for hot water! First place we've ever stayed where they charge for ping-pong (only 3Eu/Hr, but the principle was beginning to grate!) and 5Eu/20 mins in the hot-tub. No attempt to provide vegetarian gluten-free food, despite this having been requested at time of booking. When we asked about it, we received the reply, "We don't do that!" TUI rep commented that it was "only a request!" and not guaranteed, despite our having paid for half-board. Food warm at best and often cold. Meat usually overcooked and dry. No tea or coffee after evening meal, but could be bought at bar! Chocolate mousse every evening for dinner - and every morning for breakfast! TUI rep generally unhelpful, having a standard reply of "Ask at reception". She also knew nothing about the Thomas Cook situation, stating that she had received no email from TUI! We appraised her of what had happened (we had been allocated TC flights, the return scheduled for the first Monday of the grounding of the planes). Being anxious about getting home, we suggested that she could perhaps make an effort to find out, to which we were told that she would have heard if there had been a problem and we should just carry on as normal. Overall, a disappointing trip. We shall return to this hotl, nor holiday with TUI again.

We had been at this hotel 6 years ago for our 30th wedding anniversary. We came back on 20th September for a week and had a lovely time. The hotel has been upgraded and is looking great and so comfortable. Our flight was delayed and we didn't get there till after 12, and as we had missed dinner, they had made sandwiches for us, which we didn't expect. All the staff are great and very helpful. The rooms are cleaned every day except Sundays, food is plentiful with a good choice at breakfast and dinner. The location is great, a supermarket across the road where they have just about everything (and a wee glass of ouzo). The beach is not far at all where there are plenty of sunbeds and tavernas. A special thanks to Nasos and Dino. We will definitely be back in June next year. Thanks again for the lovely holiday!!!

My daughter and I spent a week from September 13th in this lovely family run hotel. Our room, 115 ,was in the main block of the hotel. We found our room to be excellent. Cleaned daily except Sundays. Through out the hotel the standard of cleanliness was excellent with staff going about their work in a quiet, pleasant manner. Each and every member of staff were pleasant and helpful. Food at all meals was plentiful and replenished often. The two students in the dining room were quiet, pleasant and helpful. The location of this family run hotel is superb in that it has a supermarket nearby , is a short stroll to town and beach and is in a quiet location. Just a point of thought to remember is that as this an island where tea is not their drink of choice, so it may be wise to bring tea bags from home and if need be buy a kettle from the local supermarket or bring your own travel kettle and you can buy bottles of water cheaply, to make extra drinks in your room. We wish to express our thanks to all the staff for a quiet, relaxing , peaceful week and we both enjoyed our time at this hotel and look forward to returning next year.