Catalonia Playa Maroma

Excellent restaurants, pool and weather. Beach looks beautiful but needs daily cleaning due to washed up plastic etc. Enjoyed our stay, taking the opportunity to relax before heading back to much colder weather. Service from staff is very good. Spa is average for the quality of hotel. It could do with an upgrade. Interaction with the wildlife near the pool is somewhat encouraged though not our cup of tea... they tend to run off with anything left on a plate!

Our 7 trip to this Resort and with all the remodeling and up graded areas in Restaurants and rooms make this a top Resort in Riviera Maya. From the minute you enter the lobby one can get and feel the goodness available. The jungle walkway and landscaping are the way it was years ago before the Resort was constructed. All of the staff people in lobby,restaurants, activities department, and rooms are friendly and go out of your way to keep you very happy and always have a smile of their faces. We were in Villa 6 closest to the pool and beach areas. Lobby entertainment was good and most of the theater were great and moving.

It’s an ok resort but I expected more. The beach is really nice and clean. The pool is ok as well. There should be more entertainment for the kids during the day. Maybe organize some games or contests for them at the beach / pool. The food at the buffet was mostly good but kind of the same every day... The restaurants offer more choices. We enjoyed the Italian restaurant the most. It’s nice that the restaurants do not require reservations, however, the service in a lot of them is veeeery slow. The staff at the BLoved restaurant was rude. I did not expect that based on the reviews. It’s supposed to be the most high-end restaurant but the staff’s attitude is awful. Food is nothing special. Desserts were tasteless. The buffet by the pool offers the same food every day. Not a lot of choices. And you are not allowed to take your food to your chairs at the pool which is 5 steps from the buffet. To me that’s an inconvenience since there are not enough tables at the buffet and at lunch time this creates lines and people waiting. The housekeeping service is good but the rooms need some updates. Even the privilege club ones. The issue with mosquitos is real. When there was no breeze at night they got vicious and we got bit despite all the repellents we used. Honestly, I am not sure if there is anything management can do about the mosquitos since the resort is practically in the jungle... Entertainment overall could be improved. Some of the shows are really nice but they start kind of late and not a lot of people attend. We got a great price at this resort but I am not sure if we would return. I just expected more.