Ocean El Faro

Spent one week here. Staff said they just opened last December. Everything was clean and lovely. Beach was clean, ample beach loungers and shades. Food was good which I usually have not found to be true in the Dominican. I would certainly love to go back.

Well we have just arrived home after a 2 week stay here and did very much enjoy our stay. The staff are excellent and can't do enough for you. Big shout out to Amanda who works around the pool areas , she S a sweetie and works very hard indeed. Food was lovely and something for everyone, room was huge, cool and really comfy bed. They are continuously cleaning around the hotel also. Only a few criticisms- sports bar is rubbish, they don't have any decent games or sports on unless your Mexican or dominican, they play Christmas songs lol and 1 pool table. Also this should be open through out the day as only opens at 5pm. It was my husbands birthday whilst away and I requested a cake and a bottle for him for the room. I feel quite conned and upset with having to pay Emmanuel 50 dollars to do this! At first he said he had to pay the cook for cake and it was a cheap bottle of champagne that you get free at the all inclusive anyway. He then asked us to speak to his boss to tell him how great he was and the said " oh please don't tell him you paid for the things" obvious he kept the money Anyway we may return next year, We will see

We stayed at the privilege master suite swim out . The room was the best by far from any resorts we previously traveled to and we travel 2 or 3 times s year to Dr and Mexico. The highlight of the trip was our butler Rafael. He went above and beyond to make sure we have a memorable visit . He is truly an outstanding employee. All the staff at the privilege restaurant was great as well Special thank you Juan . The food was good at ala cart restaurants but the buffet was terrible. We only ate there once and that was more than enough. Since we had a privileged package the liquid was very good . I have to say that an upgrade to privilege is worse every penny. Lazy river as fun . The beach was not anything to rave about . It is very small and rocky but the privileged section was very nice thanks to concierge Emanuel. Overall I would recommend this hotel with the privilege package only.