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    Travel Aware - Staying Safe and Healthy Abroad

    The Foreign, Commonwealth & Development Office (FCDO) and National Travel Health Network and Centre have up-to-date advice on staying safe and healthy abroad.

    For the latest general FCDO travel advice, - including security and local laws, plus passport and visa information, check the UK Government Travel Aware site and follow @FCDOtravelGovUK on "X" and Facebook.com/FCDOtravel

    See the UK Government FCDO site - for travel advice about individual destinations.

    Sign up for FCDO travel advice email alerts, so you automatically receive the latest travel advice updates and travel requirements for the destinations you want to know about.

    More information is available by checking travel advice from TUI -

    Travel Aware

    Travel documents

    Travel requirements

    Health requirements

    Visit TravelHealthPro for current travel health news.

    See our safety advice hub - for information on staying safe while you're away.

    Advice can change so check regularly for updates.

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    Your holiday protection

    ATOL protection for flight-inclusive package holidays

    All flight-inclusive holidays on this website are financially protected by the ATOL scheme.

    What this means for you

    When you pay, you’ll receive an ATOL certificate (please ask for it)

    Check that all parts of your booking (flights, hotels, other services) are listed on the certificate

    If any part of your trip isn’t listed, those parts are not ATOL protected

    Financial Protection for different types of bookings

    Flight Only bookings:

    Some flights on this website have ATOL protection, but not all

    We’ll show what protection applies before you complete your booking

    If you do not receive an ATOL certificate, your flight booking is not ATOL protected

    Non-flight Package Holidays:

    All non-flight package holidays are financially protected through our ABTA bonding

    ABTA protection does not apply to accommodation-only bookings or other standalone services

    More Information:

    See our booking conditions for detailed information

    Visit the Civil Aviation Authority website for more about financial protection and ATOL certificates

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