Hotel Stadt Wien

This hotel is a great example of a traditional Austrian alpine hospitality in a more modern style. The hotel is well designed and comfortable, striking a balance between traditional pine and contemporary furniture. The result is a homey and cosy atmosphere without feeling cluttered or overheated. The owners are always visibly involved in the running of the hotel - at the reception desk, bar or restaurant, always paying attention, ensuring the guests are happy and comfortable. Maybe this is the reason the service here is absolutely top notch. Extremely friendly and cheerful yet professional, always happy to help. Every single member of the staff makes you feel welcomed and looked after. The breakfast buffet is great - the full spread of morning goodies- including about 20 types of honey and made to order eggs. Half board somehow didn’t do it for us. In the evenings there is simply too much going on, and sometimes execution suffers. On our last night there was a buffet with starters, soups, a pasta dish, plus a main course of meat fondue, cheese, desserts…Everything was fine, but for all the effort they could consider if less is sometimes more. The bar is a very pleasant place to spend time and the wine list is very fairly priced with bottles from about €25. Our room #108 was well designed, well equipped and spacious enough to accommodate two adults and a child with plenty of room to move around. The furniture is refreshingly modern and functional and the bathrooms appear brand new. No carved heavy furniture and frilly checked curtains here! I really appreciated the separate toilet. It helped to speed up our morning bathroom routine. Everything was spotlessly clean. I would personally prefer black out curtains as the Christmas lights hanging on the hotel balustrade seeped through the windows - but I am really sensitive to light. The spa area has a separate nude area with several saunas, there are a few saunas in the “dressed” area as well, so those uncomfortable with mixed sex nudity can get their sauna fix. The outdoor swimming pool, which looks so inviting on the hotel photos is not hot enough to comfortably spend longer time in it. It’s too small to swim in it properly, yet too cold just to have a relaxing soak. The location of the hotel is very good - you can ski straight into the hotel from the slope. It is a small walk away from the CityXpress lift station and a short skibus ride to Schmitten. All in all this is a great option for your stay in Zell am See. We would definitely return.

By far the best hotel we've stayed in. Beautiful decor, amazing staff and a fantastic overall atmosphere. We stayed within a group of family and friends of varying ages and food requirements and interests, as part of a wedding party. We were treated brilliantly as a group, yet every single guest was catered to suit their own needs, from advice on where to visit in the area to the best ski slopes and mountain-top bars. Service was second to none! We have already booked to go back again next year and cannot wait to see Familie Kerbl and their team again!