Hotel Strolz

Arrived and we were shown to our rooms straight away.Large double rooms that were very clean and tidy with comfortable beds.Bathroom was small but clean and perfectly formed with a large hot shower. We had asked for 2 rooms together for our family of 4 and this was accommodated. It is a beautiful, typical Austrian looking hotel, wooden, amazing gardens and window boxes. It has really comfy sunbeds and the indoor pool is large and heated. It had all the facilities it said it had. We could play crazy golf and table tennis. The hotel had free bikes that you could and just had to ask for a lock at reception. These were brilliant along the cycle paths stretching for 32km with cafes and parks all along the way. After hiking or cycling you could use the sauna. If not on they would have it ready in 30mins. Staff helpful and friendly. Breakfast was a buffet style and great selection. We had a packed lunch which was great on our numerous treks. Evening meal was four courses and amazing roast beef and steak. The owners BBQ on our last night was simply a delight and truly tasty. Food was always served by a waiter, very timely and piping hot. You could see the owner eating the same meals the chef had cooked which is a good indication. Not always to our tastebuds but thats choice and always fresh and plentiful. Fab and picturesque location. Rep Olivia was amazing and brilliant walks and trips. One let down was staff not there after dinner to get served a drink. a fantastic hotel find thanks Inghams.

This is our third visit to Mayrhofen and the Strolz is the best hotel we've stayed in so far. We had an excellent room on the top floor in the annex. There is no lift in the Annex so be prepared to climb the stairs. If that is a problem then book in the main hotel. The meals were delicious and well presented and all the staff were professional and efficient. The weekly BBQ is superb.We also had a daily packed lunch which was convenient for taking on hikes. The Strolz has spacious well kept gardens with sun-loungers for guests and also a very decent sized indoor swimming pool. We liked the fact that the Strolz is in the quieter part of Mayrhofen but is still not far from the Railway Station, shops and mountain lifts. After 2 weeks walking/hiking we returned home feeling fit and energised. Mayrhofen is a great holiday place with something for every age.

- Bad service - Misleading pictures - Dinner was terrible same clear soup five days in a row, store bought dessert - Dirty room - No information on zillertal active activities - Rude/childish behavior from hotel manager We are two young students who booked a room for 6 days with food included. We had the active package, wich means that we get an active card included with discounts on several activities and hikes in the area. The hotel manager had no idea how it worked, and we ended up having to struggle with it for hours alone to make it work. Our room was filled with spiderwebs, dirty walls, dirty floor and the bathroom lights only worked when you knocked on it with force. We were told there would be a balcony, there was none, we lived on the ground floor. We lived in a completely different building than what was displayed in the pictures. We asked to get a new room, because the room we had, wasn’t what we payed for. He said that it wasn’t his responsibility, he had no control of how the hotel was displayed on the internet even though he was the owner. This was not his problem. We ended up switching to a new room there days later (for a fee of course). The manager lived right above us in the new room, we sat outside takling quetly around midnight, and he came out and screamed at us from his balcony that we should go to sleep and shut up. It says there is mini golf at the hotel, don’t be fooled, the court is trashed and dosn’t look to be maintained at all.