Hotel Strolz

I have no hesitation in recommending the Hotel Pension Strolz in Mayrhofen. The hotel is welcoming, comfortable and in a great location away from the centre of Mayrhofen. The food is fantastic and the staff are wonderful. The facilities are excellent, in particular the pool and spa area. The only slight niggle was Wi-Fi speed and availability. It is a little slow and sometimes difficult to get a signal. However, this made for a relatively tech-free family holiday which turned out to be an added bonus.

We stayed here February half term 2019. Family ski holiday with 2 kids aged 10 and 7. It was a wonderful stay. The hotel is a small, quiet, traditionally run Austrian hotel. We loved it. The food was a real highlight. Four delicious courses every night. Staff were very attentive and friendly. Rooms were comfortable and clean. Pool was great. I wasn't impressed that you had to use your room towel when you used the pool. But that was only a minor irritation. The hotel is quiet so if you're looking for a lively bar area there are many other hotels in Mayrhofen. We thoroughly enjoyed our stay and would love to go back.

Well then Hotel Strolz has an interesting idea of ‘hospitality’. Firstly we paid for half board knowing only alcohol wasn’t included, how very wrong we were. Apparently the owners policy is even when you spend over €100 on alcohol in his hotel you have already paid a lot of money to stay in, he will also happily charge you for tap water when you don’t have alcohol on the table. When we asked on leaving for the owner to take the tap water off our bill he was extremely rude and told us to ‘think of it as a tip for his staff’, but if we didn’t pay it he would “kick us out on the street”. Not only that but the owner had the cheek to try and charge us twice for the 15€ local tax we paid on arrival when we left. Saying his secretary didn’t have a receipt for our payment even though he produced the receipt for us not his secretary. Overall our stay was ok, the food was fine as long as you like eating 4 course meals quicker than Usain Bolt can run a 100m that’s how quickly the staff bring the food out! Also if you like decor and memorabilia from the 70s you’ll love the bathrooms in the place. Some horrendous dark tiles that would go well with one of those awful fluffy carpet toilet seat covers (luckily they don’t have the later). Then there are the towels which although are changed daily, don’t expect one that was made this millennium they all have the softness of a cheese grater from their decades of use! I could go on but to summarise this hotel has seen better days and I’m sure there are much better places to rest your head whilst In Mayrhofen.