The Sensimar Medina Gardens is in an unbeatable location in the heart of Marrakech, plus it's all wrapped up in traditional Moroccan good looks.
This place has one of the best addresses in Marrakech, It’s on the doorstep of Jemaa el-Fna square, which means you’re only 5 minutes’ walk from the souks, restaurants and food stalls.
A lot of the original Arabic features have stayed put, including a 200-year-old tower, but the whole place has been given an injection of contemporary style.
TripAdvisor Traveller Rating
Based On 2220 reviews
- Official Rating
Stylish holidays just for adults
- Contemporary style
- Top dining scenes
- Great settings
- A focus on wellbeing
- Low-key entertainment
- Attentive service
Food & Drink
Bed and Breakfast
|Dining options||Breakfast||Lunch||Evening meal||Drinks||Snacks|
Buffet breakfast and dinner.
Buffet breakfast, lunch and dinner. Selected local-brand alcohol, soft drinks, tea and coffee. Snacks at set times.
Facilities ► View all
Leading off from the lush gardens, this curvy number takes centre stage on the terrace with a bar in easy reach.
A la carte restaurant
Dine al fresco and enjoy a range of dishes. If you're staying All Inclusive, you'll get one visit here included with your stay.
The buffet restaurant offers a selection of international dishes for you to choose from, plus there are show cooking stations and an outdoor terrace.
Rooms ► View all
Double Room with Balcony
These double rooms come with a queen-size bed, and you'll find a balcony for a bit of outside space. There’s also air-conditioning May to October and heating November to April.
Junior Suite with Pool View, Garden View and Balcony
These junior suites are air-conditioned with views of the pool and garden. There’s a queen-size bed plus a lounge area and balcony for that extra bit of space. You’ll also have perks including premium furnishings and toiletries, Bluetooth sound system, espresso machine, fruit and wine on arrival, two à la carte meals per stay included and one breakfast in bed per stay.
TripAdvisor Reviews Show more reviews »
Ok so the hotel needs a pick me up! The bathrooms, hallways and main pool need to be updated. However there was nothing so bad it would ruin a holiday as all the communal areas were well decorated and clean! Although they needed a refurb in the rooms they were very clean, bed was huge and comfy A plus of this hotel is the food, lovely variety all week, nice & hot and authentic Also, the location! It's 5 minutes to the square and souks but also just next to the artisan market which is so beautiful and perfect if you don't want the hassle of bartering at the souks! Staff are friendly in the main, some just wander off mid drink making and you wonder where they went but we just made light of it as they were very laid back! Not sure what the issue is with loungers that people keep going on about as all week we either had a lounger by the main pool or the quiet pool and one day we went in the gardens which was just as lovely! Plenty of loungers, never an issue for us (and let's just say we were not early risers!!) Don't forget to say hello to the tortoises! More
1 week All Inclusive
Stayed here for one week on an AI basis. Been looking at booking this hotel for a year or so as I quite fancied just doing adults only for a change. Thomson flight was great and after landing we did the queue up for entry. Took about 1 hour as there were a lot of people to get through. Found this system to be really slow especially because the flight is a night one. Got through then onto the coach for the hotel drop off. We were taken straight there which took about 15 minutes. On arrival greeted by the Concept Manager Stacey and one of the Thomson reps. Bit of a talk and a drink which although you are tired from travelling didn't really take that long. The hotel had also organised a buffet which I thought was a nice touch. Up to the room which I have to admit I was a bit disappointed with at first. It was clean enough but you can see it needs a refurbishment. However I did get used to it within a couple of days and in all honesty it didn't spoil my holiday. Was told the refurbishment will be sometime next year. We booked a pool room with a full balcony (not a juliet one) which for us was ideal. It was quite spacious and got the sun most of the day. Rooms overlooking the pool are noisy of a night as the entertainment is to the right of them, it stops at 11pm though. Hotel grounds are lovely. 2 pools which we didn't really bother with as there was no chance of a sunbed. Yes you guessed it the usual same people who get up at clocks in the morning putting towels down. Really is a gripe of mine this and I do think the hotel should stop it completely. It is easily sorted yet the hotel don't seem to care it happens. The gardens are set out nicely and have sunbeds and cabana's. Again the same problem with the cabana's. On one of the days there were 4 of them with towels on yet nobody there until after 3pm. I did say something to the hotel but nothing was done. Saying all this if you need a sunbed and none are free then just ask a member of staff as they do have more they can put out. Do visit the tortoise garden area, there are quite a few of them. Nice to see the hotel growing its own herbs and spices in the garden too. Pomegranates and lemons there also. The food at the hotel was absolutely spot on. There is so much choice that you won't know what to eat first. They have Moroccan food on every night which is delicious. I would list the food but honestly there is so much there! The themed nights are good too. Make sure you don't miss the Saturday Moroccan night. The A la Carte restaurant by the busy pool is worth a visit. You are allowed 1 free visit if you stay AI. Book early as it gets filled really quickly. The food there was just as good. Everybody recommends the steak which I did enjoy. There are I think 2 seatings but if booking the later one be aware that you are next to where the evening entertainment is held so it can be very noisy. Just outside the hotel gate and straight across is the Artisan centre. Here they have a café (we did eat there and again no complaints) and quite a few shops. Everything is priced so no need to haggle. It is a bit dearer for some things than going to the souk but still worth looking at. We bought some slippers as souvenirs , very colourful and not even £4. We did see similar in the souk and they were about the same price after 5 minutes of haggling. Lots of leather goods here, jewellery, clothes, lanterns etc. Jemma el Fna square is roughly a 10 min walk away. Come out of the hotel gate. Artisan centre on your left and go around the corner onto the main road. Just keep walking down there (you cross two roads but stay on this side) and you will get to the square. The main mosque is on your right across the road if you are a bit lost. We went there during the day to get our bearings. Was everything I expected it to be after seeing it a few times on the tv. Shops galore, cafes everywhere, juice stalls (delicious), snake charmers, monkeys, henna ladies ready to tattoo you , lots of people and lots of noise. Thoroughly enjoyed looking around and the hassle was minimal which pleasantly surprised me as I go to Luxor a lot and the hassle there can get to you sometimes. Everyone was pleasant and polite so was lovely to go shopping. We then went back for a night time visit, what a difference! Lot of hassle but not threatening. The food stalls looked good but we didn't eat there as we were too full from the hotels wonderful food! If going of a night keep an eye on any valuables. We noticed a couple of things happening that looked a bit suspicious. This is the same in most places in the world so don't take it as a don't visit. Just be aware of your surroundings and belongings. For any Jamie Oliver fans there is a restaurant he went to on his Jamie does Marrakesh programme. I have done a separate review for this so click on my reviews to find it. We went there twice as it really was delicious and oh so local! We also did a trip with Thomson that was about £35 each. Was a full day tour of Marrakesh. Was ok but there were far too many people on it which made the tour hard for the guide. Needed a much smaller group. The reps at the hotel were great especially Stacey who is approachable and great to talk to. We really had a great week there. We will definitely return after the refurb.More
Not what I'd consider a 4* hotel
This was our first all inclusive holiday and we wouldn't bother with one again, especially with Thomson. The hotel itself was OK, the foyer is modern and the pools are clean but the rooms and hallways are dated and in need of refurbishment; the carpet looks especially dirty and worn. The majority of staff are very pleasant and helpful though on one occasion, when I asked for new cutlery because it was dirty, the waiter sighed, rolled his eyes and waved his hands around; he returned 15 minutes later with more dirty cutlery. I wouldn't bother with the A La Carte restaurant; I had the potato salad starter which had far too many herbs in it, it was overpowering and my partners main (filet mignon) was accompanied by lumpy mash. I was quite surprised that despite paying for an all inclusive board, drinks were extra at the A La Carte restaurant. The gardens are picturesque and are slightly more relaxing than if you were sat by the pool but because the location of the hotel is so central (great for access to the Medina) it's not a relaxing break because you can constantly hear the sounds of traffic. Unfortunately, when we visited there were quite a few selfish couples who would reserve 2 sun loungers & a canopy bed and the staff wouldn't do anything about this so if you want a sun lounger, you will need to get one at about 9am; there was only a couple of saddos that got up at the crack of dawn to reserve beds and these were the ones right by the pool. If you are a non smoker, you may want to opt for a larger hotel as I found it difficult to escape the stench of smoke, even at dinner where diners seemed to ignore the fact there was a designated outside seating area for smokers. Unfortunately, we fell quite ill whilst on holiday and was continuously ill when we returned home. Apart from Thomson excursions, we didn't eat or drink outside the hotel so can only assume it was something we picked up in the resort.More
We got back from our visit to Marrakesh and stayed here for 6 nights amazing location. Just 5 mins walk from souks and close to most other places of interest. The staff are amazing! So friendly. So sometimes we would have waited a little while for poolside drink,but as we are capable of getting off our butts and walking to the bar,we did!! its really not far!! Our room was great. Yes,the plaster in the bathroom was a little lumpy,but its an African country,not UK or USA. Great bed. loads of space for clothes and AC was ok. We dont spend much time in our room when on holiday so as long as the shower is good and bed comfy,what else do you need? Food- the buffet restaurant is great, we are veggie and the choice was always amazing. Drinks continuously topped up. pool- always somewhere to sit/lay. My only point was people getting up at 4.30am to put towels out!! this always annoys me and i can not understand quite how sad people are !! especially when they then go out for the day.But this is not the hotels fault. We plan to go back again to this lovely hotel.More
A pleasant enough holiday
My wife and I stayed at the Medina gardens a month ago for 11 nights all inclusive. We had a good holiday apart from the last 3 days when I had an upset stomach. I know of 3 or 4 other people who had upset stomachs as well but not sure if it from the hotel or the restaurant we ate at on the all day Marrakech experience. It's a pleasant enough hotel, yes a bit tired but I believe it's due a refurbishment. You can't fault the location, right next to the square and the Artisan centre. If you don't want to barter, the Artisan centre is for you, where there is no pressure to buy. In the square and the souks, we found it fine in the day but a little intimidating in the night. Totally different experience. The rooms are OK, yes the baths are a little high, so be careful getting out as it's easy to slip. The staff are on the whole excellent. It is slow at times to get a drink abut again on the whole ok. The gardens are lovely and we never failed to get a sun lounger or one of the beds in the garden. Good luck getting a sun lounger by the pools as they are reserved by the same selfish people at stupid o'clock every morning. This is no different to any other hotel I've stayed at though! All in all, a pleasant holiday. I wouldn't go back but it's horses for courses.More
Peter J, 1471622
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Just so you know, this hotel will be Sensimar until October 2018.