Club Marvy

The hotel is renovated in a trendy design mode, it is very instagrammable; very beautiful from the outset, has a fantastic infinity pool and lovely sandy beach. There is an impressive choice of sports activities. The facility is like a village in itself. It is hilly but has some transport that brings you from one side to the other. Beware: September weather is very humid (around 80%) and windy, thunderstorms are scary. It is very easy to get ill. My husband and myself, we both got ill. On the list of necessary improvements in the hotel: - smoking is allowed on the restaurant terraces where there are babies around; - stairs, stairs, lots of stairs everywhere - good luck carrying the stroller; We had a family room/bungalow with a seaview but to get in each time we had to carry the stroller through some 20 stairs. -gym is hosting a fantastic seaview and new equipment, but closes at 7pm. It could definitely stay open a few hours more to let people burn all those calories after dinner. - AC system in the rooms is left old and is not powerful enough, same is for the bathroom pipes; -more transparency on the doctor's fees is needed. it is wonderful to have a doctor on the spot, yet the price is shocking. I was charged 309eur - hotel evening entertainment program clearly clashes with a 'family friendly concept'. We suffered two nights of extremely loud music that in a closed bay leaves no escape at all. The stages and bars are in the open air and the sound spreads all over. Saturday night DJ performance was from 22:45 till 02:30. It was like staying in Ibiza nightclub but with a 5 month old and a splitting headache (having paid 300eur to a local doctor for relieving it earlier in the day). No matter the quality of the music, it should not be imposed on all the guests . My sole request, was quiet room, but such rooms are apparently not available in Club Marvy. In this regard, the hotel has a clear problem and cannot make both families and party animals happy. They are trying to target both segment. -Food is good but becomes repetitive after a few days. Other restaurants in the resort have to be booked separately and in the whole week we could not get a spot. The choice of seafood in the main restaurant accessible to families is not so spectacular. - the hotel is lagging behind in terms of eco friendliness. It is lovely it provides drinking water, but it all comes in small plastic bottles.) During a week when Greta Thunberg gave her UN speech we unwillingly contributed to a new mountain of plastic. This last remark is very much our private situation driven. For us the cherry on the cake, was hotel ‘security policy’. We went to Turkey not only to munch ‘all inclusive’ food but also to introduce the little one to paternal grandparents. They arrived and checked in the hotel next door. That became a big issue. The grandparents’ passports were taken by the guards, they were threatened not to stay longer than 30 min on the hotel territory etc. In the end we paid the hotel ‘entrance fee’, so that grandparents could enter and see the kid in the reception and hotel territory. It is humiliating to say the least. At that moment, I understood, that unfortunately, luxury is locally measured only by amount of euros while basic human rights and freedoms as well as dignified experiences are not just commodities thus not available. I find it difficult to enjoy ‘luxury holiday’ in a ‘prison’.

We arrived back from Club Marvy on Saturday after a relaxing and brilliant break. There were plenty of positives from our stay and we had a lovely time. Lobby Bar- This is the first thing you see as you enter the hotel as it is located at by reception. The bar has a wonderful tree lighting feature in the middle of it which looks fantastic when lit up during the evening. We did find however that the service was a bit slow on our first night (quite late at night but it's a 24hour bar). It is often a very quiet bar and you'd think the bartenders would be very happy making cocktails rather than standing around doing not much. That being said, the service did actually improve and the cocktails and drinks were always very nicely made. It could do with some music or something as it often felt very quiet and dead. Street Bar- The street bar named 'Luvi Bar' is located just under the buffet restaurant, it is a very attractive looking bar which has live music every night in the street and then on several nights of the week, a live band either in the bar or by the pool. The entertainment is very sophisticated and not tacky in the slightest. The kids seem to enjoy it but it is not the usual kids running around by your feet and getting in the way of people. The bar did seem to get very busy when the music started and it could take a long time to get a drink. The barmen/women often seemed to pick and choose who to serve rather than who had been there the longest. I was constantly ignored at the bar one night. Adults only beach bar- This was the adults only beach bar named 'Boho Beach Bar' and the place we spent most of our time during the day. The bar and whole feel is very relaxed and the drinks are served in glass and not plastic, which is a nice touch. The bar and whole feel is very relaxed and chilled. The music is always very chill out vibey and the service is pretty good and quick. The food is easy and pretty tasty. Not the most complicated dishes but with only a small kitchen, they do a very good job for people looking for some small bits for lunch. The salads were lovely with the best dressing I've ever had. There is a party here on the Saturday night but we didn't get to attend due to our flights being late at night on arrival and early evening departing. Pier Restaurant- The restaurant and bar on the pier is called 'Iskele Meyhane'. The setting is breathtaking during the day and I'd imagine during the summer months when the sun is out a bit later, it is a lovely place to eat during the night too. We ate here once and thought the food was brilliant. You do not have a choice in what to eat here unless of course you have allergies. You are served dish after dish with bread and dips etc. Lovely fresh fish etc. Other restaurants- The other restaurants we visited were both grill restaurants. The one included in the AI package is Boa Grill, which is located near the stage and infinity pool. This was by far the best service we'd had at the hotel. As we liked to eat at a proper time (8:30pm) and not as soon as the restaurants opened, we were often the last in the restaurants, but this was not a problem for the team in this restaurant. The food was also delicious and very authentic. The steak house was an extra charge of 30 euros per person, including drink. The amount of food here was also incredible. The steaks were amazing, you'd pay this much for just a steak in many restaurants, let alone the drink and starters,bread etc. The service in here was attentive and friendly but the main water did become a bit too much at times. He was trying to be like the popular 'salt bae' a bit too much, but was very friendly and nice. His assistant was also very lovely and deserved a bit less ordering about. Beaches/Pools- The adults beach as mentioned before was very relaxing, with waiter service to beds and calming music. You did have to get down quite early to ensure you get beds that aren't broken (maybe broken ones should be replaced and not left). Towels are also left for hours and hours. One day we couldn't get a seat on the beach at 10:30am. The infinity pool has one of the best views of any pool we've seen. The sea is nearly 360 degrees it really is amazing. However I'd imagine you have to get up at about 6am to get a bed which isn't broken and also with an umbrella. We only found out about the sunbathing area on the pier on the last couple of days, otherwise we'd have spent all our days there. The water is crystal clear compared to the boho beach and it is a lot quieter with lovely comfortable beds always available. I'd recommend to anyone to spend their day at the pier. Rooms- Our room was spacious and clean with lovely decor and furniture. The bed and pillows were extremely comfortable. The bathroom came with many organic club marvy toiletries which were updated daily. The mini bar comes with 2xcokes, 2xfanta, 2xsprite, 2xsparking water and 2xtuborg cans. IMPROVEMENTS: Hopefully Club Marvy will read this as I believe we are fair customers who genuinely want the hotel to improve and to get to the standards of other all inclusive brands. Not to say the name but they have a couple in greece, kos, corfu and one in spain opening. There are certain aspects in which Club Marvy were actually better and exceeded expectations of the brand talked about above. The range of bars and live music etc was brilliant. However there were a few things that annoyed us during our stay and meant that you weren't quite up to the standards of what we've visited before. The broken beds on the beach and infinity pool created the illusion that there were more beds available than there actually were. The drinks selection (cocktails although very nicely made and the spirits all international brands) did lack a few things. The lack of prosecco on the all inclusive package was baffling. The only sparkling wine offered was a turkish sparkling wine I believe, which at times wasn't fizzy and had gone still. Prosecco is extremely popular and is usually on even very poor all inclusive packages.I believe this is very important. It is a cheap drink so why not put it on the AI package? The mini bar was very well stocked for people who liked beer but what about if they don't? Perhaps stocking them with some miniature spirits would be a good idea? The lack of room service should mean that you have as many options as possible in the mini bar. Again, the best places we have stayed at usually have a few gins and vodka miniatures in the fridge. Although not a deal breaker, the lack of any rooms with bathtubs was very strange. We wouldn't have minded paying more for a room with a bathtub as it is very relaxing at the end of the day before getting ready for the evening. Surely for adults with small kids, a bath is very important for them also? The last issue is with the booking of restaurants. The fact that tables cannot be booked in advance of arrival and even in two days advance is very frustrating. The mobile app is actually very good with the menus there to be seen and all other information. But we were told we could eat in the a la carte restaurants as many times as we'd like, but when trying to book on the app, we were shown an error message telling us that we'd exceeded our maximum free meals? We had to eat in the buffet that night and the next night eat in the chargable steak house for the second time. The buffet also could do with some sort of order and policing. There was no one to show you to your table so you had to find a table, try and get a waiters attention for a drink, wait for your drink so that no one would take your table whilst you were eating. This seems a strange way to enjoy a meal? On one occasion, we went to get a dessert and by the time we'd got back, our table had been sat on by a family of 3, even though we'd left our drinks there. Overall we enjoyed our stay and would think about coming back, if those issues were sorted.

Hotel - modern, clever design, very trendy. All the restaurants were of a high standard. The rooms are great, comfy beds, perfect showers, nice layout and good views. You might get the odd tree in your view, this fits in with the hotels' ethos it's it very focused around nature and organic fresh food which we loved. If you can't walk up and down a lot of steps you might struggle here but I would suggest staying in the main hotel building. Pools and beaches are brilliant, we loved the water park. I think it's for the kids but we loved it. Entertainment - evenings were good fun lots of music to listen too including a dj at the beach bar, real shame that they only do Saturday night for the beach party, we had just arrived that night and were too exhausted from our flight to enjoy, maybe if it was on Thursdays too that would be good. We hope to come back and again but we might miss the party as we can only fly Saturday to Saturday. Tui was great but flight landed about 9 pm. This holiday is good for those looking for relaxation - I highly recommend for couples and young families.