Aqua Fantasy Aquapark Hotel & Spa

Its Aug 10th and im staying at the hotel as I write this review. We arrived yesterday morning and since then we have been trying to keep our mood up by ignoring the fact that we have paid so much money for so little services available here. — First thing you need to know is that this hotel DOES NOT HAVE ROOM SERVICE. Im not an expert but based on what I googled its a minimum requirement for even a 3 star hotel. — The fact that its all inclusive makes it like a massive refugee camp with swimming pools and water park! Long ques for food which has a good diversity in dishes served but the quality is roughly 5 out of 10. — The dishes and cutlery are not washed properly which is really disturbing (picture attached). — There are a lot of swimming pools but non is open after 5 pm, which is ridiculous. — ACs doesnt work properly in the room and even the lobby and indoor bars are too hot (tonite they tured them off from 10 pm). — The quality of sanitary products is awful and not 5 starish at all. — They try to make your stay interesting and fun, but overal its a cheap try with lame activities. In the end, let me just say if you are looking for a luxury trip, this is not the place. Its a value resort for big families with lots of kids. I feel like its a fake replica of a real 5 star resort. I will write more updates as I continue my stay here.

Im staying at the hotel as I write this review. There was no welcome or easy checkin process. Room's A/C is an absolute joke and i constantly sweat in my room. Called reception to fix it but they never sent an engineer. Alsp Because of the heat called reception for an extra bottle of water but was amazed when the reply was that they have NO ROOM SERVICE! they even turn off the AC in the main lobby at nights from 10 PM! Another bad luck issue,The safe in the room broke with our passports in it and we can not open it, called reception again to fix it but they took so long to visit that i had to call to cancel it because i couldnt bare the heat in the room anymore and just headed out. Showers in the bathrooms require a hill climb into the tub which is kind of dangerous! Overal not satisfied with the service quality. Dont recommend. Will update in case improvements happen.

Room - We were in the family room with separate bedroom for kids. Suggest get 2nd floor room so no kids running about above your head. We were in 1406 good room plenty of space two tv,s . 3 small balconies all with table and 2 chairs, room close to fountain outside Tropicana restaurant. Food - wasn’t great, it was always at best luke warm despite being there at 7pm when the Tropicana and Oasis restaurant opened, everyone seemed to have the same idea, not a great choice. I agree with other reviews who say it felt like a cafe, the snack bars were our saviour. Chinese was okay you get lots of food but as per the restaurants its cold and don't sit at edge as there are lots of mosquitos The staff work hard but seemed miserable. It was an absolute pain trying to get served at the Fontana and Lobby bars. I read the reviews that say you get ignored, how right they were.. This is the first time I have been on an all inclusive and come back having lost weight (4lbs) Waterpark- Good. Sun beds hard are quite hard. Lots of great slides to keep kids entertained it’s a good place to go if you miss getting up erly to get a sunbed. Had to laugh in water park they were playing 212 by Alicia banks , there is a line where she says I bet that c@@@ts getting eaten which echoed around the park on numerous occasions. Tips – - Only 2 items can connect to the wifi. - Taxi to market 15 euros there ten back, pay in Turkish lira as its 15tl which is just over 2 euros - Milkshakes at lobby bar to 7pm. Minibar expensive when you can walk 30 metres to bar - Ice cream 12 to 2.30 then 7 to 9.30 - Old town good for shopping but prices are mixed, watch for them swapping what you buy.Check the goods before you leave - Nothing in close vicinity so can feel bored at night if you don't sit at bar drinking - indoor pool good - It cost us 33euro to extend room from 12 to 6pm on last day Market on Wednesday nightmare if you are walking round don't put caps on kids they get taken to stop you walking off. Price in market is dear at first entrance as you walk in. Go to bottom end where there are prices on boards on the stalls . Yeezies started at 80 euro, went down to 20 for 2 pairs but quality was crap, they are dearer in hotel to buy in the hotel at 25 to 35 euros but quality is better and don't get hassle when looking. Market is very enclosed. It was boiling. Went short walk around outskirts to market but nothing near it.