Panoramica Heights

Had a lovely week at this aparthotel on Costa Adeje in the last week of April. It was a very good week and we will definitely return to Panorámica Heights when we visit Tenerife again. When we arrived we were allocated a room that was not suitable; we had hoped to be away from the pool area. I returned to the reception. The receptionist was very helpful and understanding of our needs and we were promptly allocated a room more suited to us. The rooms and all public areas are very clean and tidy. The views from this height are spectacular. And the sunsets are stunning. The dining room / restaurant is spacious and the staff are very welcoming and friendly. The breakfast is excellent and something for everyone. Dinner was good with lots of desserts to choose from and fresh fruit. There is a different theme every night, from Mexican to local dishes from the Canary Island and from Italian themed dishes to East Asian. The walk to Los Cristianos and Playa de las Américas are both within 45 minutes and to Costa Adeje within 30 minutes. It's a long walk back to the hotel, but it's a good walk, if you take it slow. Taxis cost us no more than €5 back to the hotel from Adeje. All in all a very good experience. Friendly and helpful staff members across the board. There is a grocery shop on the site, which is very handy indeed. Thank you!

Booked a private Villa with our own pool through Villa Plus, but liked the idea of being within a complex with additional facilities. The Villa has 3 bedrooms (one double, two twin), a shower room and en suite bathroom upstairs, with a small balcony off the main double bedroom. Each bedroom has a wardrobe, with a safe in the main bedroom. The ground floor has an open plan lounge/dining area, kitchen and small wc (which we didn't really use - the toilet is too close to the sink, and there was an issue with water leaking from the upstairs shower, causing plaster to flake and fall from the ceiling!) There is now a basement games room, which is where we spent a lot of time in the evenings - a pool table, big comfy sofa in a U shape around a large, low table, and tv/dvd/playstation 4. You need to pay 100 Euro deposit for the PS4 controllers etc, and only two adult games are provided, so if your children want to use it, suggest taking their own, as my two did. Outside there is a covered seating area, with conservatory style chairs, sofa and table. We did move the chairs around to different areas of the terrace depending on the weather. There are 6 pool loungers, but it wasn't really warm enough to use these much sadly. The pool is heated and lovely, we kept the cover over it at night to keep the temperature up, as the heating is not on overnight. It was a bit awkward manually winding the pool cover off and on but we managed (the shape of the pool made it tricky as the cover didn't want to wind up in a straight line!) We did use the brick built BBQ twice which was good. Location - as others have said, it is at the top of the hill. This has pros and cons. It is quieter, and has good views (not so much from the villa as other buildings block it out, but ok from the balcony) especially from near reception. However it is very steep down to the coast where most of the "action" is - we walked down just to the Mercadona supermarket and my dodgy knees did not appreciate it! After that we just got taxis when required. Reception staff very happy and quick to call taxis for you. We didn't use the other facilities at the complex apart from the small shop for basics, and on our last day, the lounge area above the pool, as we had to check out by 10am, but had a night flight home. We were able to leave our luggage in the locked store, spend most of the day out and about, and came back to change and collect our bags and to await our transfer back to the airport. Useful socket points in the lounge to keep the electronics charged up for the flight home! Speaking of which - we were given two Wi-Fi codes for the villa - the signal was pretty good most of the time, but we could only have two devices connected, which wasn't ideal for 4 of us with phones and tablets etc. Couple of issues within the villa - we cooked pizza and chips the first night as we had only arrive just before 9pm, and just grabbed what we could do easily from the mini shop on site. Then discovered there were no oven gloves/mitts in the kitchen, just the one thin tea-towel. It seems strange that there are all these H&S signs about the balcony, life saving rings for the small pool, but they are happy for you to burn yourself getting things out of the oven! Fortunately my husband has asbestos fingers! You will need to bring your own pool towels, but bathroom towels are provided. You will need to bring washing up things (cloth/sponge/detergent) and if planning on using the dishwasher or washing machine (located in the "utility room" i.e. cupboard, outside the back door) you will need to bring detergent for these too. However as electricity is included we didn't stint on using them. We didn't need the air-conditioning as it wasn't overly warm when we stayed, so can't comment on the efficiency of these units. In summary, we enjoyed our stay, the villa and grounds are spacious, but not as well equipped as when we stay in our usual timeshare apartment on the Costa de Sol.