Kempinski Hotel Bahia

Stayed at the hotel for 5 night with the family. The grounds are stunning,and a beautifully maintained hotel. The restaurants have a limited choice of options for my liking, but the food was amazing. The seafood is the best we have ever had! The best part of the hotel is the staff! They were warm, attentive and always friendly. It never felt artificial, and nothing we requested for was too much for them. They were amazing with our one year Old daughter and that was the icing on the cake!

Situated outside the pretty town of Estepona - you´ll need a car or taxi to get there, catch a bus every 30 minutes, or walk for an hour along the Coastal Path - this is a grand hotel with all the luxury features you would expect from the prices it charges. The rooms are spacious and the camareras de piso (the ladies who clean the rooms and make the beds) do a very good job. Overall, in fact, the staff are well trained and effective, as well as polite and friendly. The hotel recently won an award for the quality of its staff training, and it shows in the quality of the service that guests receive. The public rooms are impressive, and at the special times of year (Christmas, etc) are decorated to a very high standard. The Pool Club dining is reasonably priced for its situation, and the food aceptable if not wonderful. The main dining room is pricey, and sometimes a bit too poncey for some people´s taste. Trying too hard to be exceptional, and doesn´t always carry it off, I´ve felt on the occasions that I have had dinner here. The grounds are wonderful, if a little small for the number of guests; you sometimes seem to be walking sideways between sunbeds to get through, although there are still some more open areas. The linked pools (one of which is ·adults-only·, hurray) are beautiful. And outside, just as inside, everything is beautifully maintained. This is 5-star territory. This is high-end, high-cost luxury, especially at Christmas and New Year. If you choose your dates wisely, however, you can experience it for a more modest Price. Not very modest, just more modest!

This is a very nice hotel - Elegant and not crowded in October. We were greeted by a very nice doorman within 2 mins of arrival and checked in in less than 10 mins later by a lovely front desk staff. Positive points: 1- The room is large and comfortable with good sleep quality , nice sheets/ bed and an ocean view we booked for. The room has enough lights as well. (Bath towels and slippers quality were good.) 2-The lobby is impressive/ exotic design with 2 parrots - a couple ( although personally, I do not like to see animal in cages) . All areas outside are attractive for work, meetings, events or holiday. 3-Breakfast was outstanding - one of the best! It also opens until 11:30 which make sense for people on holiday or people who exercise in the morning then need to wash hair /bath before breakfast. The staff at breakfast were helpful and you don’t feel the hectic rushing about of a large resort. Food quality and choices were excellent. Well Done! 4- All the reception staff and the general manager were very nice , friendly and kind. 5- Baltazar restaurant was great with wonderful staff despite being fully packed.(we went a few times) Low points : 1- The bathroom which probably was very elegant in the 80s- 90s with beautiful details, is dated, though there were some attempts to fix it. 2-Although the Spa and gym were nice and newly renovated , the massage therapist although very lovely, was not quite what I expected. Paying €145 for someone to rub oil on is silly in my opinion anyway. 3- But the lowest point award goes to the Spiller Beach restaurant. (Location wise it was very nice. ) The price of the main course were not bad for the area at €38-65 each.( plus 30% tips we gave). But the shrimp salad with a thump size meat served with half of an empty shrimp shell was embarrassing. Better not to offer it . It lower the image of the place. The service were quite bad, slow, and almost rude when we asked for the bill. We also had to get up and served our own champagne. The place were not very full to justify such poor service. The food taste simply was not good. I would recommend their Baltazar Restaurant instead. TIP - do clarify the offers: I’m not sure what’s going on but in the reservation it said we are “invited” to a complementary dinner. It wasn’t very clear and no one explained to us. So we paid for all our meals. we assumed we would probably prefer to choose anyway. But I wonder why they send the message about the complementary dinner at all? So do ask them about this in case you come across this. Would I go back my next business visit? Yes, but not to the beach restaurant.