Protur Roquetas Hotel and Spa

The service at the hotel is excellent. Your greeted on arrival by the management who recognise us from being there on previous occasions, all the staff in all areas are smiling and cannot do enough for you. Our room was located on the top floor overlooking the pool area. The location is perfect 👌 Beach and local shops outside what more do you need! Everywhere is immaculately clean, food is great and if you need something else which is not on show you just have to ask. Will be hoping to return back in September to the best hotel we have ever stayed in.

Myself and partner stayed here for 10 days Pros: -Large selection of food, im not sure some how people on some other reviews people struggled. There was loads and lots of different options each night. Loads for brekkie too. - pool bar had ice creams and food avaliable too if you didnt want to go in the main restaurant for lunch then they had pasta, pizza, chips, meats, cheese ,rolls fruit etc -wasnt too hard to get a sunbed , if you couldnt get one around the pool, you can put a sunbed out on the grassy areas - very friendly staff - we got to the hotel around 10.30pm and they saved us a plate of food each and rolls/fruit which was nice - mini bar great. Refilled everyday for free. Has cola, orange juice, fanta orange , fanta lemon,sprite, still and sparkling water - wine was nice and so was cava, they leave you a bottle on the table - large selection of alcoholic drinks avaliable in all inclusive along with smirnoff, captain morgans etc - nice pool although v cold - beach out the back of hotel - spar shop just up the road if you need any extras - asian reataurant was v nice. Cons: - has to move room to the other side as the neighbouring hotel had stupidly loud entertainment until midnight. The room we moved to was much better. They did this quickly and mentioned they have been in touch with other hotel to try and ask them to turn it down but its allowed until midnight - italian restaurant was okay but nothing special. Some of the same food was served in main restaurant. - entertainment not great. Magician was actually alright - lots of entertainment for kids, even though its not an adult only hotel there was a lot of young kids there - kids enteratinment on from 9pm-10pm and them adult entertainment on 10pm-11pm Overall, would recommend this hotel especially if you have kids as they seem to have a lot on for them. Good food. Good people. Enjoyed our stay.

3rd time visiting this hotel and again we had a fantastic holiday. I emailed the hotel to request a high floor and sea view if possible which they responded to and said they would if they could I also mentioned it was our wedding anniversary. On arrival our room was over looking the hotel next door and we also had a sea view and on the 4th floor which was excellent! The hotel next door does have entertainment which was loud but nice to listen to on the balcony and did stop around 12 so wasn’t a problem. On the 2nd night we returned to the room to find a bottle of sparkling wine with a card from the hotel wishing us Happy Anniversary lovely surprise Rooms are very comfortable mini fridge stocked daily and rooms cleaned everyday. We never had a problem finding a sunbed and parasol even late in the day they were still available maybe not round the pool but it is only a short walk to jump in and cool down. We prefer the grass area nice and quiet Food was excellent as always. I am a fussy eater but found so much to eat especially the lamb chops they were beautiful. Area around the hotel is quiet but nice bars to have a drink in and you can walk along the sea front for miles. Entertainment more for kids but that isn’t a problem for us as plenty of other places around the hotel for a quiet drink especially the cocktails they have definitely improved over the years we have visited they are gorgeous and very strong! Can not fault the hotel at all. All members of staff friendly. Will definitely return again as we love this hotel.