Apollonion Asterias Resort & Spa

My friend and I decided to get away for some well deserved relaxation however this is not what we got. There are two pools one aimed at kids (or more like Toddlers) and a bigger pool. The kids pool is a bit too shallow for adults therefore most families with non toddlers came to the bigger pool - which was fine but the only problem arouse was when there was (I'm not kidding) 10 balls games going on when others (not just adults) wanted to chill out and swim. The little cafe by the big pool only offered ice creams, drinks and limited sandwiches (big shout out to the bar staff especially out to Dimitria) so you would need to go to the kids pool restaurants and bar to get food. The spa is awesome especially Emma the therapist. Rooms are very clean The Apollo Bar is the only bar open at night, it's not the kind you could chill out though. One half is seems dedicated to football on the big screen and the other from in house entertainment (be warned service gets very slow during in house entertainment) there is nowhere where you could grab a drink and chill out, yes there is the canopied seating by the pool but the waiting staff don't come over so it spoils the moment when you have to walk across the pool area to the bar only to be told you can't order from the bar. I would suggest opening the Asterias or Medeo Bar up as well at night for people (and families) who just want to chill. The food is buffet style and is fresh. However Vegetarians, vegans and people who can't eat certain meats for religious reasons be careful. The labels aren't clearly marked and what looks to be veggie and has a label giving the description of no meat it doesn't mean there's no meat in it, this is how we found out despite the label clearly mentioning no meat and no obvious meat In it. We informed the waitress who was very professional and understanding sorted it out and she would speak to management, however in this day and age you'd expect a 5* hotel to properly label food. On the plus side there is George. George is the employee that everyone would love, he's professional and great with guests. All in all this place isn't yet 5* and needs to address its issues and what market it's aiming for. I would come back again but only not for relaxation and only when the tee issues have been resolved.

Really nice hotel, we had a great holiday. Food in the restaurant is great, a nice variety. Didn’t have a bad meal there and the restaurant itself has great views. Swimming pools are really lovely. Especially the top infinity pool. Lots of beds and umbrellas available. The other pool is great for younger children with its mini splash park. This hotel is unfortunately let down slightly by the staff, with a few exceptions they are quite miserable and very slow. They could do with more staff with better customer service skills. There are a couple of lovely smiley ones. It’s a real shame they are not all like that, it would make such a massive difference.

We have just returned from a 11 night stay, we found the hotel very nice, we stayed in the original part and room was ok not fancy or wow factor but fine. ( cleaner so friendly and chatty,lovely girl room 311/313) , Breakfast and dinner were very nice and we thought a very high standard and the restaurant so clean and managers very efficient. We visited all of the beach bars for drink and lunches all were good but our favourites were Antonellos and bar viadiani which is set back on a hill from the beach had a wonderful lunch there higher standard that the beach bars. Entertainment was a bit random, Greek night great as others have said but only once a week and the big screen playing football behind them was very odd, this is why they should have two bars open in the evening one for watching football and one for listening to music they have another nice bar open during the day medeo bar which would be perfect to sit in the evening but they shut it for some reason. The disco / music night was good the dj played some good old school stuff we haven’t heard for years! 😂 there is an underground games room which I didn’t see being used much, again I think it’s too far from the main bar, in the evenings our son would probably have used it if we had been drinking close by but it’s near the other bar that they close of a night. Our son is 9 and the entertainment staff played volley ball and other games with the children Which they all seems to love. Adults joined in too! The kids pool table and other stuff didn’t work very well kept losing the tokens and missing pool table balls , we did report this at reception various times. We did a boat trip and went into argostoli for a day and lixouri another evening which was lovely lots of places to drink and eat. All in all a lovely holiday. Just wanted to mention these few things. We would definitely stay again .